Reference librarians can adapt services for older adults through interviews using interpersonal communication skills. Reader's advisory services, programming, and outreach activities should be focused to target older adult users. Information about issues of family relationships, health, housing, legal and financial affairs, and leisure can be…

The University of Florida Libraries took the opportunity of remodeling its Humanities and Social Sciences library to conceptualize the design of an info commons area for the new building. An Info Commons Concept Team was formed and charged with this task. The team used site visits, surveys, focus groups, and interviews to determine the needs of…

Case studies of six public libraries that have adopted the concept of long range, community-based planning were conducted to explore what actually happens in natural settings as public libraries implement long range planning, and to document the differences that exist among these settings in process, goals, implementation, participant perceptions,…

This study examines college libraries so as to determine whether or not they have successfully adapted to reforms at their colleges, based on Terry O'Banion's concept of the learning-college. Although numerous studies exist documenting the transformation of community colleges to the learning-college concept, few empirical studies have clarified…

Describes a study that examined the selection process used by two inmate/library assistants to develop Hispanic and African ethnic collections in a prison library. The findings of the study are used to develop a selection process model for the development of ethnic collections using the expertise of ethnic inmate/library assistants. (25…

This study was conducted to learn the extent to which member institutions of the Association of Research Libraries (ARL) with Blackwell North America (B/NA) approval plans covering philosophy and political science are duplicating collections, and to determine what supplementary collection development practices are being used. Initial data were…

Interviews with library professionals, plus a telephone survey of 400 librarians (100 each White, Black, Latino, and Asian), revealed fewer occupational opportunities for minorities. Discussion includes diversifying collections; discordant views of racism among Whites and minorities; percentages of minority library school graduates; initiative…

This report describes a study of the Jackson-George Regional Library (JGRL) System, which serves a 2-county area in Mississippi with a population of 131,918. The purpose of the study, which built on the planning and administration goals identified in "Planning for Progress: The Long Range Plan of the Jackson George Regional Library," was to…

From 1963 to 1996, Director Charlie Robinson and Deputy Director Jean-Barry Molz led the Baltimore County Public Library, a system known for customer orientation, a philosophy of collection development heavily emphasizing best sellers, centralized materials selection, interchangeable adult and children's staff, and service fees. Upon retirement,…

Describes a needs assessment conducted at Oregon State University libraries to guide the design, content, and development of a natural resources digital library. Highlights include user profile; identification of questions; face-to-face interviews; workshops with users; current sources for relevant information; users' information needs; ability to…

The African American church has a long history of service to its community. The church in African American life has always served as a source of support, learning, information, and improvement for its members and the community it serves. This project directed its resources and energies toward developing meaningful and effective strategies for…