Kimbel Library launched its mobile environment and ran it in full production for several months yet usage patterns were quite low and flat. The library only saw a substantial increase in usage when new, value-added services were integrated into this platform. Upon implementing and integrating discovery services, chat and SMS capabilities, and…

This study evaluates whether or not community college libraries have in place the characteristics necessary to develop digital branch libraries to meet the expanding and changing needs of their publics. Using Hon and Grunig's (1999) relationship building criteria as a framework, 98 community college library websites were analyzed to determine…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

This article presents a reading of the user interface in one public library system. Its aim is to find out the frames and competences required and used in the communication between the computer and the patron. The authors see the computer as a text that is to be read by the user who wants to search for information from the library. The transition…

Purpose: This paper seeks to provide an insight into the implementation of some of the innovative Web 2.0 applications at Jaypee University of Information Technology with the aim of exploring the expectations of the users and their awareness and usage of such applications. Design/methodology/approach: The study was undertaken at the Learning…

With changing user expectations, many libraries are moving toward digital content. Accessible from anywhere at any time, digital content provides users with efficient, on-demand information experiences. Accordingly, librarians are presented with challenges and opportunities to build, manage, and implement outreach strategies that promote their…

While the traditional uses of InterLibrary Loan (ILL) can be cumbersome, much of the work is now done electronically. Google and WorldCat can tell patrons which libraries in their areas owns the the titles they want, but they cannot always tell patrons whether there is a copy on the shelf available for loan. Several ILS vendors and OCLC are…

Describes the development of a model for future national and international digital libraries. Four aspects of the model are presented: (1) nine principles underlying constructing electronic archives; (2) a study of potential user needs; (3) the design and evaluation of the user interface; and (4) objects and document type definition development.…

Discusses issues that libraries need to understand as they attempt to deal with technological change. Highlights include the implications of information in electronic form; telecommunications and computer technology; cost effectiveness of technology; user needs and capabilities; user training; staff training; library education; and long-term…

The collection and services of the Alexandria Digital Library (ADL) at the University of California Santa Barbara focus on geospatial information sources with links to geographic locations. Evaluation studies conducted within the ADL project are described as well as what was learned about user characteristics and reactions to ADL. (Author/AEF)

Describes issues and advances in the design of appropriate inference engines and knowledge structures needed by commercially feasible intelligent intermediary systems for information retrieval. Issues associated with the design of interfaces to such functions are discussed in detail. Design principles for guiding implementation of these interfaces…

This document, like its predecessor, will serve as a blueprint for and a means of communication about statewide library automation. The original plan introduced the concept of the electronic doorway library as a way to explain the changes occurring in the delivery of library services. Through 14 assumptions, 32 recommendations, and implementation…

Questions the wisdom of permitting visions of the electronic library to drive budgets and strategic planning. Social and economic realities limiting user access to information, new roles for librarians, and models that guide management of information resources and services by real librarians for real users are discussed. A proposed action agenda…

Summarizes users' opinions of a networked electronic library at Cornell University's Mann Library as part of the planning process for a major redesign. The system's impact on library collection development, preservation, technical services, information services and delivery, instruction, and computer support are described; and plans for library…

Academic libraries are at a crossroads, facing increasing competition from other student services within their institutions and from commercial entities that duplicate their services. Examining some broader trends in education leads to suggestions as to how libraries might re-examine legacy services and assumptions and consider new directions.…