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| Academic Libraries | 1 |
| Higher Education | 1 |
| Library Circulation | 1 |
| Library Services | 1 |
| Measurement Techniques | 1 |
| Models | 1 |
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| User Needs (Information) | 1 |
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| Journal of Academic… | 1 |
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| Flanagan, Pat | 1 |
| Horowitz, Lisa R. | 1 |
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| Journal Articles | 1 |
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Peer reviewedFlanagan, Pat; Horowitz, Lisa R. – Journal of Academic Librarianship, 2000
Describes an experimental integrated service point that combines the desks and staff who perform reference and circulation at one of Massachusetts Institute of Technology's libraries. Considers whether this service model can consolidate public service points to improve response to customer needs; discusses performance measurement; and offers…
Descriptors: Academic Libraries, Higher Education, Library Circulation, Library Services
