This paper describes the New Mexico State University (NMSU) Library's strategic plan to develop its services amid an atmosphere of change. A summary of the following components of the strategic plan is given: vision; mission; values; and goals. The revised organizational functions are then illustrated, as well as the role of the selector-liaison…

Describes the development of a multimedia library collection at Concorde Career Institute (Missouri) that specializes in allied health technical career training. Highlights include determining student needs, barriers to student and faculty use, instruction in library use, and working with instructors. (LRW)

Examines 18 articles on international students' use of U.S. academic libraries, identifies common issues and concerns, and discusses proposed solutions. Recommendations for conducting research on meeting the needs of culturally diverse students, and implications for staff development and bibliographic instruction are also provided. (Author/AEF)

The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31…

Traditional reference service at the Creighton University Health Sciences Library/Learning Resources Center has been transformed into a vibrant, information dissemination system. Maintaining routine reference skills and developing new ones is standard practice. The furious pace of demand for information, and the growing "technicalness"…

Discusses the development of electronic libraries at Cornell University's (New York) Mann Library and elsewhere and presents an overview of changes in services and staff responsibilities needed to address user needs. Sidebar articles discuss Internet access to government information; changing staff roles; geographic information systems; the Mann…

This book brings together the literature on information skills instruction with particular reference to models related to information seeking and the information search process, including representational, instructional/teaching, and facilitation models. Chapter 1 provides an overview of the development of the library curriculum as it has evolved…

Describes the library instruction program at the University of California Santa Barbara, which uses a team-teaching method to cope with reduced staff and increased enrollment, collection, and teaching responsibilities. The benefits include a sense of departmental teamwork, improved student library literacy, and faculty and student goodwill. (EAM)

Discussion of the connection between bibliographic instruction and collection development from a management perspective focuses on a project of data collection and analysis developed at the University of Colorado at Denver's Auraria Library. Information on individual disciplines is compiled and analyzed, and a needs assessment for bibliographic…

Reports on a Delphi study developing consensus about the information needs of members of the Women's Studies faculty at the University of Michigan. Discusses the implications of the findings for future research in collection development, instruction, and reference service. Also presents the consensus on top priority and lowest priority issues.…

Discusses the evolution of GIS (geographic information systems) services and the roles that reference and public services professionals may play in providing this technology to users: developing collections to incorporate GIS; providing access to spatial information and software tools; and facilitating intellectual access to GIS concepts and…

The need for reference books, selection guidelines, issues about circulation, descriptions of various types of books, and ideas for promoting the use of these books in a congregational library are covered in this guide. The work opens with a discussion of what reference books are and broad guidelines for deciding which books should be in a…

Reports on a use study of citations from college freshman composition papers at Western Illinois University (Illinois) that indicated the need for library instruction and library collection building. Tables and graphs indicate the number of citations per bibliography; the number and types of format sources; publication dates; and distribution of…

This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

These reports and papers from a training course which brought together information services professionals from Uganda, Tanzania, Kenya, the Sudan, Ethiopia, Malawi, Zambia, Zimbabwe, Lesotho, Botswana, and Swaziland address the following topics: (1) information systems analysis; (2) the state of the art in bibliographic control in Eastern and…