This report is designed to raise issues and concerns which will affect the successful implementation of an education and training program once an online public access catalog (OLPAC) has been installed in the Kennedy Library at California Polytechnic State University (Cal Poly), San Luis Obispo. Information presented in the document was gathered…

Discussion of the connection between bibliographic instruction and collection development from a management perspective focuses on a project of data collection and analysis developed at the University of Colorado at Denver's Auraria Library. Information on individual disciplines is compiled and analyzed, and a needs assessment for bibliographic…

Discusses steps taken in planning, implementing, evaluating, and revising library instruction in a general education course for freshmen at the University of the Pacific, and examines results of student library skill tests taken before and after having library instruction. Figures offer example test questions and tables display test averages and…

This paper describes the New Mexico State University (NMSU) Library's strategic plan to develop its services amid an atmosphere of change. A summary of the following components of the strategic plan is given: vision; mission; values; and goals. The revised organizational functions are then illustrated, as well as the role of the selector-liaison…

Examines 18 articles on international students' use of U.S. academic libraries, identifies common issues and concerns, and discusses proposed solutions. Recommendations for conducting research on meeting the needs of culturally diverse students, and implications for staff development and bibliographic instruction are also provided. (Author/AEF)

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of…

This paper discusses the development since late 1993 of a program of Internet workshops and seminars offered to the Texas Tech University community. The discussion includes the program's history; the evolving process of planning, organizing, advertising, and managing; the politics involved; the effort to motivate colleagues to participate; the…

The implementation of a wide range of CD-ROM services in the California State University (Fullerton) libraries is described in this report. The three-part CD-ROM "Master Plan" outlines the library's fundamental technological goals--i.e., to offer university-level technologies, to develop a CD-ROM end-user facility with ample resources and…

This study was designed to examine the means and timeliness of identifying and locating information in the present environment of the University of California, Santa Barbara (UCSB) Library, and to determine the means of access that might best be employed during the next decade. Study methodology included an analysis of readings in the professional…

The University of Memphis (Tennessee) Libraries conducted a library user survey of undergraduate students in the fall of 1999. The survey was designed to evaluate the strengths and weaknesses of current library resources and services, to ascertain usage patterns and user satisfaction with resources and services, and to identify future needs of…

This report describes a self-assessment study undertaken by the University of California at Santa Barbara (UCSB) Library which was designed to describe current UCSB Library public services, investigate options and opportunities to enhance these services in anticipation of change, and make recommendations to ensure that the library continues to…

Explores ways librarians are using the Web for instruction and to support faculty use of the Web for teaching. Topics include identifying user characteristics and needs, including remote access; library planning; Web-based tools for user instruction, including tutorials; electronic reference; Web pages for courses, including faculty collaboration;…

This paper presents the results of a pilot study of University of Illinois at Chicago faculty members, their assistants who use the library for them, and the role of the Library of the Health Sciences in that process. The Library of the Health Sciences public services staff members, College of Pharmacy faculty, and their assistants were…

This self-study report begins by reviewing the history of the Shafer Library at Findlay College (Ohio) from 1968 until 1978, when the staff, director, and college reexamined its goals and objectives, particularly with reference to budgetary constraints and new academic and curricular developments. The report then analyzes the functions and…