Choices made on data visualizations guide how users make meaning of the information presented. This research investigates design decisions made on 115 state-level dashboards reporting school safety data. Using pre-determined codes drawn from a framework of visualization rhetoric, dashboard characteristics were described and analyzed. Analysis…

The article reports the results of a survey conducted among the Polish and Lithuanian academics concerning their information needs and expectations regarding academic library websites. The survey was realized using the technique of Computer-Assisted Web Interviewing (CAWI) on a group of scholars representing sciences and humanities or social…

Introduction: The IFLA functional requirements for bibliographic records model has had a major impact on cataloguing principles and practices over the past fifteen years. This paper evaluates the model in the light of changes in the wider information environment (especially to information resources and retrieval) and in information seeking…

As knowledge brokers, librarians are living in interesting times for themselves and libraries. It causes them to wonder sometimes if the traditional tools like the Dewey Decimal Classification (DDC) system can cope with the onslaught of information. The categories provided do not always seem adequate for the knowledge-discovery habits of…

The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…

This paper acknowledges and refers to the recent online release and updating of the Teacher Education Group (TEG) bibliography. It offers a brief summary of how and why it was felt necessary to create the resource, what it covers and how it can be used. Broader issues of what skills and prior understanding a naive user of its various search…

Researchers at American University investigated user preferences for discovery layer features, interface design, and content. They tested local implementations of WorldCat Local and Aquabrowser by conducting a group test with eighteen students and individual tests with ten students. Students searched a given question and a topic of their choosing…

With changing user expectations, many libraries are moving toward digital content. Accessible from anywhere at any time, digital content provides users with efficient, on-demand information experiences. Accordingly, librarians are presented with challenges and opportunities to build, manage, and implement outreach strategies that promote their…

Millennial students make up a large portion of undergraduate students attending colleges and universities, and they have a variety of online resources available to them to complete academically related information searches, primarily Web based and library-based online information retrieval systems. The content, ease of use, and required search…

This symposium on printed documentation covers (1) Tacoma Public Library's documentation (Lare Mischo); (2) characteristics of bad documentation (Linda Bills); (3) GEAC manuals (Joe Matthews); (4) Personal Bibliographic Software manuals (Victor Rosenberg); (5) DIALOG documentation (Barbara E. Anderson); (6) documentation problems and improvements…

Describes the different approaches taken by the Chemical Abstracts Services database, which abstracts and indexes chemical publications, and the Belstein Handbook of Organic Chemistry database, which produces a collection of critical reviews. The resulting content of the databases and their ability to meet the needs of different users are…

Explores the use of technology to evaluate technology, with an emphasis on recording user interactions with systems and gathering user feedback within the context of a multimedia environment. Focuses on analyzing electronic and networked environments, but offers strategies relevant to other evaluation efforts. (SLD)

Since it is largely the concepts related to works of art that interest art historians, it is these concepts that need to be reflected in indexing terminology. As these concepts have changed over time, a sizeable verbal infrastructure is needed to support the indexing of large image databases to achieve maximum use by art historians. (Author/AEF)

Discussion of information retrieval from online databases focuses on sorting techniques to help the user analyze the increasing number of references that may result from a search. Link analysis and Datalink software are described, and examples using keyword factorial analysis and research pole analysis are presented. (16 references) (LRW)

Examines the effectiveness of an installation guide for an online help computer software product. Finds that customers thought the guide was clear and easy to understand and reduced the need to call the help desk. Notes that customers who said that they were calling less had in fact reduced their help calls by 80%. (RS)