Mobile technologies such as iPhone apps make it possible for learners to freely access course content management systems, library Web sites, as well as reference services from anywhere, anytime. This paper reviewed the current status of mobile learning and suggested possible factors influencing the use of mobile apps in online learning. The author…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

The purpose of the study reported here was to examine the educational resources used by Montana State University Extension county agents. An online survey was administered to evaluate agents' informational needs. Agents reported client questions (93.8%) and program/workshop planning and presentations (91.7%) as the main reasons for seeking…

Kimbel Library launched its mobile environment and ran it in full production for several months yet usage patterns were quite low and flat. The library only saw a substantial increase in usage when new, value-added services were integrated into this platform. Upon implementing and integrating discovery services, chat and SMS capabilities, and…

This study examines the information-seeking behavior of undergraduate students within a research context. Student searches were recorded while the participants used Google and a library (federated) search tool to find sources (one book, two articles, and one other source of their choosing) for a selected topic. The undergraduates in this study…

As mobile devices have become more common, the need for efficient methods of mobile device text entry has grown. With this growth comes new challenges, as the constraints imposed by the size, processing power, and design of mobile devices impairs traditional text entry mechanisms in ways not seen in previous text entry tasks. To combat this,…

Healthcare providers face high demands for technology based healthcare services due to global population increases and adapting information technology (IT) to achieve quality patient care. IT has become center stage in the operations and management of healthcare organizations. IT requirements emerge from the visions, values, and beliefs of…

Better information about how investments in education are influencing outcomes for students, schools, and districts is needed. The growing hunger for using financial data to answer more and evolving questions will require changes in systems, policy, practice, and culture. The problem at hand is that both people and systems have limited capacity to…

An academic library that focuses on delivering a personalized service is examined within the context of the boutique library model. It is suggested that a critical success factor in adopting a personalized, boutique-style service is acquiring knowledge and insight of our users. This, together with appropriate evaluation, will assist with providing…

We interviewed 58 experts (30 in French, 28 in English) about potentially useful information and communication technologies (ICTs) for Québec college students with a learning disability (LD) and evaluated whether college students with an LD (n = 74), in fact, used these. We also compared ICT use, learning opportunities, and attitudes among three…

Introduction: The IFLA functional requirements for bibliographic records model has had a major impact on cataloguing principles and practices over the past fifteen years. This paper evaluates the model in the light of changes in the wider information environment (especially to information resources and retrieval) and in information seeking…

Purpose: The aim of this paper is to show how multilinguality is permanently present in organizations in this global world, and how they should take into account the multilingual phenomenon specifically from the perspective of knowledge management in order to gain presence in markets. Design/methodology/approach: The approach followed by the…

This paper applied Grey Relational Analysis (GRA) to Quality Function Deployment (QFD) to identify service improvement techniques for an academic library. First, reader needs and their importance, and satisfaction degrees were examined via questionnaires. Second, the service improvement techniques for satisfying the reader needs were developed by…

The exponential influx of digital content and mobile devices into schools begs for school librarians to engage in discussions and decision making about the selection, classification, management, and distribution of content ranging from e-books to open educational resources. As information professionals, school librarians should channel their inner…

This study examined how often and to what extent university learners of German use online resources (e.g., online dictionaries and translators) in relation to German coursework, their motivations for use, and their beliefs about online resources and language learning. Data for this study consisted of open-ended surveys ("n" = 71) and face-to-face…