The objective of this article is to describe an operating hours study conducted via survey at the Schusterman Library, a small academic library located at a branch campus of the University of Oklahoma. Survey responses indicated that although a small majority of library users were satisfied with the hours, there was also a strong desire for…

With a limited body of literature examining residents' preferences for Extension topic areas, this brief report examined the educational interests of Utah residents. It explores opportunities for future programming based on residents' preferences for topic areas and their information-seeking behaviors. Data were gathered from Utah residents in May…

Academic libraries must provide accessible electronic and information technology to patrons using assistive technology to access library materials. Accessibility of scholarly material is particularly important in the STEM disciplines, where attrition rates of students with disabilities is higher than in other fields. In this study, the…

In 2015, the Wilmington Education Improvement Commission, now known as the Redding Consortium for Educational Equity, emphasized the importance of parent and family engagement to the effectiveness of public education. The complex task of navigating educational systems has become further complicated by the pandemic over the past two years. It is…

Library tutorials offer on demand and as-needed instruction, a necessity as higher education continues to extend the reach of online learning. Our institution has increased its online course offerings alongside a university-wide shift in pedagogical and student-centered philosophy. To align our library tutorials webpage with these advances, we…

As part of a broader information literacy agenda, academic libraries are interested in advancing algorithmic literacy. Folk theories of algorithmic decision-making systems, such as recommender systems, can provide insights into designing and delivering enhanced algorithmic literacy initiatives. Users of the Spotify music recommendation systems…

Choices made on data visualizations guide how users make meaning of the information presented. This research investigates design decisions made on 115 state-level dashboards reporting school safety data. Using pre-determined codes drawn from a framework of visualization rhetoric, dashboard characteristics were described and analyzed. Analysis…

Using the 2011 and 2015 survey by the Reference and User Services Association Sharing and Transforming Access to Resources Section (RUSA STARS) of international interlibrary loans (ILL), the authors explore barriers to this method of meeting patrons' information needs. They evaluate international ILL in the context of developments in the…

A popular starting point for libraries engaging in research data management (RDM) services is a needs assessment (NA); a preliminary count identified more than 50 published NA case studies. However, no overarching analysis has yet been conducted. The authors compared assessments to characterize the case study institution types; establish the…

Geospatial services in academic libraries are now common at many institutions, especially in the United States. The challenge now faced by geospatial services providers is to evolve and adapt their skills and service offerings in response to changes in research, teaching, and learning communities. Online survey instruments are a common tool used…

In Technology Enhanced Learning field, learning analytics cover multiple research challenges, among which tracking data analysis and data indicator design and visualization. Part of our research effort is dedicated to changing their design process, in order to capitalize them. This would allow us to meet a need in cost savings of design workflow…

Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…

In the big data era, we have witnessed the explosion of scholarly literature. This explosion has imposed challenges to the retrieval of bibliographic information. Retrieval of intended bibliographic information has become challenging due to the overwhelming search results returned by bibliographic information retrieval systems for given input…

Inspired by the 2017 Big Ten Academic Alliance Library Conference's collective collection theme, the authors undertook a study to better understand the consortium's resource-sharing needs for Spanish and Portuguese materials published in Latin America. The authors employed multiple technologies to expedite gathering, reconciling, and analyzing…

This study draws on user-driven, design-based collaborative research with participants to research, create, deploy, and measure user-experiences with a mobile App-delivered English for Occupational Purposes (EOP) training prototype that supports workplace adult second language (L2) language learners in three phases. Phase I consisted of a needs…