Artificial intelligence (AI) and learning analytics (LA) tools are increasingly implemented as decision support for learners and professionals. However, their affordances for guidance purposes have yet to be examined. In this paper, we investigated advantages and challenges of AI-enhanced LA tool for supporting career decisions from the user…

Library systems and digital services are in rapid development and of increasing importance to meeting the needs of users, and systems librarianship is at the forefront of this development, with ever-changing expectations of expertise and areas of responsibility. The aim of this study was to determine how well library and information science (LIS)…

Persona design aims to increase students' ability to understand their target users and address their needs. Yet, there is a lack of conceptual frameworks that help students systematically conceptualise user needs, specifically the two key requirements of persona design: representativeness and empathy. In this study, we find an alternative method…

Demonstrating how learning theories are applicable to a variety of real-world contexts, this book will help library workers better understand how people learn so that they can improve support for instruction on their campuses and in their communities. From makerspaces to book clubs, from media facilities to group study spaces, from special events…

Within the past two decades there has been an increased amount of interest in human-centered information retrieval research beyond the traditional system-focused view embodied by Cranfield- and TREC-style evaluation. From blending search and recommender systems to work on search as learning, the limits of conventional search engines' focus on…

Over the past twenty-five years, many academic libraries have shifted from print to digital collections. One consequence of this change has been the increased use of a library's website to access books, journals, and databases in a digital format. Thus, library space, once used to house print material, is now available for other purposes, creating…

Academic libraries are experiencing drastic changes due to unprecedented advancements in technology. This advancement has caused changes in users' information-seeking behavior, increased information competitors, and easy access and availability to free information on the internet. It is unfortunate that all this is happening amidst the dwindling…

COVID-19 challenged information exchange globally, including interlibrary loan (ILL). This project explored DOCLINE ILL borrowing data from 15 academic, hospital, and association health sciences libraries before and during the pandemic to understand gaps in ILL coverage. We reviewed aggregate filled and unfilled borrowing data from March to August…

Data from assessment of library building use can aid in making important decisions, such as where a renovation would be most impactful, in addition to the actual impact of those types of renovations. This article examines space usage data collected at Valdosta State University's Odum Library from 2017 to 2021. Renovations in two key areas occurred…

Recent semi-structured interviews with 28 librarians and branch managers on the placement of social workers in public libraries revealed a need for library and information science (LIS) programs to better prepare students for their role as social service information providers and to provide models for working with and supervising social workers in…

Before interacting with real users, developers must be proficient in human--computer interaction (HCI) so as not to exhaust user patience and availability. For that, substantial training and practice are required, but it is costly to create a variety of high-quality HCI training materials. In this context, chat generative pretrained transformer…

"Improving Open Access Discovery for Academic Library Users" examines strategies for making scholarly, peer-reviewed open access (OA) publications more discoverable for your library community. OCLC Research partnered with two Dutch library consortia--Universiteitsbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband…

Learning Management Systems (LMSs) in education are necessary, especially since the COVID-19 pandemic. A good user experience (UX) in these systems has become increasingly important. However, there are limited resources that could guide implementing both the hedonic and pragmatic qualities of UX. The objective of the present study is to identify…

Neurodivergent people consistently face less optimal outcomes than neurotypical people in education, their careers, and other areas of life. Anecdotally, personal knowledge management (PKM) is a useful tool for neurodivergent individuals. However, there is sparse research involving the information practices of neurodivergent adults in the field of…

Employability is key to libraries as they continue to diversify their services to include career services to meet the job seeking needs of community members. In fulfilling this crucial role, public libraries face challenges in providing career services for their community members. This dissertation probed and sought ways to continuously improve…