COVID-19 pandemic has forced educational institutions to use e-learning systems. Bangladesh is no exception; many students come from underprivileged families who are not well-off. This study aimed to explore the antecedents to the underprivileged undergraduate students' intention to participate in online classes in Bangladesh through the…

Parents and policymakers have long sought to measure the quality of their public schools and to report that publicly in ways that are fair and equitable. In recent years, with a renewed focus on student outcomes, this effort has become a very public and sometimes acrimonious debate. With this project, Education Commission of the States (ECS)…

Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)

A survey was conducted of adult patrons leaving 70 Illinois public libraries on 1 day in April 1983 to determine patrons' success in using the library that day, their level of library usage in the past year, and what changes, if any, they would like to see in their local libraries. Responses were received from 62 (89%) of the libraries in the…

Surveys of labor educators and academic librarians, designed to study library usage by participants in labor education, indicate that a lack of communication and understanding exists between the two departments at many institutions. Increased cooperation and library utilization are recommended. Twenty-seven references are listed, and the…

The first of two reports in this document details the use of a trial teletext service in residential Washington, D.C. during the second half of 1981. It is emphasized that caution must be exercised in interpreting the results since the trial was designed as a pilot with a sample of only 40 households. In addition, there were significant technical…

This report describes a study designed to improve the interlibrary loan service offered by the I. D. Weeks Library at the University of South Dakota (USD); the study which examined both the actual time elapsed in filling interlibrary loan requests and the causes for delays. An introduction to the problem is provided; the library staffing and…

Detailed profiles and comparisons of European databanks being marketed in the United States include marketing strategies, subject content, number and types of databases offered, cost information, value added services, and more. Users' views of the viability, ease of use, and strengths and weaknesses of European databases are presented. (CLB)

To help determine the future of the Bibliographic Service Development Program (BSDP), the Council on Library Resources (CLR) sponsored a conference to examine bibliographic services for library users with emphasis on their needs. The 32 participants included invited speakers, research library administrators, foundation officers, network and…

Noting that the availability of quality records online and keyword search capabilities of online catalogs are reshaping the debate on whether or not to catalog federal publications, this article reviews previous arguments, discusses conditions redefining them, and proposes partial guidelines for reevaluating current U.S. depository cataloging…

With grants from the Council on Library Resources (CLR) and the Association of Research Libraries (ARL), New York University (NYU) Libraries conducted a study to assess user reactions to their online catalog, Bobcat (Bobst Library Computerized Catalog). In order to evaluate the effectiveness of NYU's catalog, to describe users' attitudes toward…

This long-range plan, which will serve as the basis for program and budget developments for the Library of Michigan for the 3-year period beginning October 1, 1984, was prepared after reviewing long-range plans of 26 other state libraries and has been through 3 working drafts. The second draft was reviewed by the Library Services and Construction…

Reports results of a survey of online catalog users in an academic library in Saudi Arabia that examined search patterns, levels of satisfaction, and user attitudes toward the online catalog. The special problems encountered when searching in a foreign language are discussed, and systems improvements are suggested. (CLB)

A task force was appointed to measure user satisfaction with library services, establish a university libraries' service excellence philosophy and policy, bring the service excellence concept to the attention of every library employee, and recommend approaches for recognizing outstanding staff service. The members of the task force--two library…

Written in response to a request to review the implementation of the Department of Agriculture's Electronic Dissemination of Information (EDI) system, this fact sheet discusses the performance of the contractor operating the system and the role of EDI in the Department of Agriculture's overall public dissemination activities. A letter from the…