The Quality Matters™ (QM) Program is utilized by over 700 colleges and universities to ensure that online course design meets standards imperative to student success in a Web-based classroom. Although a faculty-driven peer-review process, QM provides assessment from a student perspective, thereby identifying opportunities for improvement that may…

The field of radio network planning and optimization (RNPO) is central for wireless cellular network design, deployment, and enhancement. Wireless cellular operators invest huge sums of capital on deploying, launching, and maintaining their networks in order to ensure competitive performance and high user satisfaction. This work presents a lab…

The paper examines the implementation of an external written curriculum in the classroom. The study is based on observation of and interviews with 26 Israeli Bible teachers who followed a formal curriculum and used a teachers' guide. The study identified three types of curriculum narrative: the frame narrative, the task narrative, and the…

The purpose of this study was to explore and investigate the ways faculty at The School of Information Studies at Syracuse University use Networked Information Sources and Services to support their service tasks. Library and Information Sciences faculty were chosen as the population for this study. The study aimed to answer the following…

Libraries are an integral part of life and librarians are educators. Beyond that their role as Christian educators is to offer wisdom, love, respect, and encouragement to all people who use the library. This mission is vital because of the heightened demands of our "lifelong learning" society. (CDD)

Customer service is a vital part of library service. The reference interview remains a key element in assisting library patrons with information needs. This book shows librarians how to combine creativity with professional expertise in reference interviews, to provide quality customer service and satisfy patrons. The book is divided into 11…

Arguing that marketing is a management philosophy that has profoundly transformed the business world and could potentially modify the appearance and delivery of information services, this report describes in broad terms the ways in which the marketing approach may be included as a component in the education of information professionals. The major…

This manual discusses the latest (and some not so recent) educational technologies used in classrooms, provides instructions for using them, and offers suggestions as to how they might be used more effectively. The following technologies are included: printed word, black and white chalkboards, overhead projectors, telephone instruction, facsimile…

Describes the experiences of high school students using microcomputers to access an electronic version of an encyclopedia in the school's media center. The topics discussed include hardware and software requirements of the CD-ROM format, information seeking strategies and problems observed, student satisfaction with the system, and recommendations…

Users of the reference library at Blackhawk Community College (Illinois) were surveyed to determine user satisfaction and the total number of transactions. The survey's objective was to pinpoint problem areas, supply objective information, develop guidelines and standards, and support needed improvements or the continued maintenance of good…

This conference presentation outlines some of the important factors for teachers to consider when selecting software and hardware to be used as teaching tools in the vocational education classroom and as a means for teaching about the occupational applications of microcomputers. Addressed in a discussion of methods and criteria for evaluating…

This project was conducted to develop and validate an evaluation instrument for computer programs with application in vocational education. The project consisted of six components: (1) review of existing evaluation models for educational computer software; (2) development of the evaluation instrument: (3) testing the evaluation instrument; (4)…