This report summarizes the findings of the EISO project, which was funded in 1975 to develop, evaluate, and analyze an information dissemination system based upon computerized retrieval of bibliographies. With much of the research component completed, the service component is operational, providing Ontario educators with online bibliographic…

This study examines the experiences of four local educators who served as information consultants linking their clients with online bibliographic retrieval services. Four educators in different positions and settings, but in the same geographical area remote from Toronto, were trained to link their local clients with the Educational Information…

This report of the EISO project, the responsibility of which is the operation of an online bibliographic search service for educators of Ontario, concentrates on research findings collected after EISO had been operational for 16 months. The organization, role, and level of satisfaction of EISO users are treated, the system's impact on a school…

Presents literature that describes the online negotiation process in general terms and summarizes views of authors who have dealt with the interview in the reference process. Specific aspects of the online negotiation interview and the measurement of user satisfaction are highlighted. Ninety-one references are cited. (EJS)

Study describes actual and ideal linkage roles of four educators trained to link clients with online bibliographic retrieval service, effect of roles on clients' satisfaction with service, conceptualization of role in literature as compared with implementation in field, and implications of findings for educational knowledge dissemination. Twelve…

Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of…

This final report describing the operation and research of the EISO project, which provides online bibliographic search services to educators of Ontario, briefly summarizes the first and second interim reports. In addition, it discusses users and the uses of EISO information by providing mini-case studies to illustrate quantitative data and…

This research study involved a systematic investigation into the relationships among: (1) the techniques used by search analysts during preliminary interviews with users before engaging in online retrieval of bibliographic citations; (2) the amount of new information gained by the user as a result of the search; and (3) the user's ultimate…

Describes the goals, planning, implementation, and assessment of a term paper clinic for undergraduates conducted by Master of Library Science students and provides recommendations for similar undertakings. The results of a participant survey, including how students heard of the course and their impressions of it, are presented. A copy of the…