Describes the five major principles of fiction classification laid out by early theorists and discusses studies that measure patron reactions to fiction classification schemes. Areas for further research are suggested, and 15 references are listed.(MES)

Research on two exposure techniques--book displays and book lists--supports the idea that browsers need, want, and will use some type of guidance to narrow their book selection. Two reasons for this are given: these techniques require little patron effort and reach large numbers of browsers at one time. (Author/EM)

Two surveys were conducted in 1981/82 and 1982 respectively to determine if Illinois public libraries were satisfying their patrons in terms of book use, and how much money Illinois public libraries received directly from their patrons in library fines, fees, and charges. In the first study, 2,133 adults returning a book at a random sample of 71…

Describes the use of focus group interviews by the Iowa City Public Library to determine how the libraries' business services were being used and how they could be improved. Analysis of group suggestions highlights lack of knowledge about library services, differing degrees of perceived ease of use and motivation, and time constraints. (22…