Descriptor
| Online Systems | 7 |
| User Satisfaction… | 7 |
| Tables (Data) | 6 |
| Questionnaires | 4 |
| Systems Approach | 4 |
| Evaluation Methods | 3 |
| Models | 3 |
| Records (Forms) | 3 |
| Diagrams | 2 |
| Educational Resources | 2 |
| Evaluation | 2 |
| More ▼ | |
Source
| Journal of the American… | 2 |
Author
| Lawton, Stephen B. | 7 |
| Auster, Ethel | 5 |
Publication Type
| Reports - Research | 4 |
| Journal Articles | 2 |
| Tests/Questionnaires | 2 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
| Speeches/Meeting Papers | 1 |
Education Level
Audience
Location
| Canada | 2 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedLawton, Stephen B.; And Others – Journal of the American Society for Information Science, 1979
A comprehensive framework for the evaluation of online bibliographic retrieval services is applied to EISO, and relationships between search processing variables associated with costs and output variables measuring client's knowledge gain and degree of satisfaction are discussed. (Author/MBR)
Descriptors: Cost Effectiveness, Diagrams, Evaluation, Evaluation Criteria
Download full textAuster, Ethel; Lawton, Stephen B. – 1978
This report summarizes the findings of the EISO project, which was funded in 1975 to develop, evaluate, and analyze an information dissemination system based upon computerized retrieval of bibliographies. With much of the research component completed, the service component is operational, providing Ontario educators with online bibliographic…
Descriptors: Background, Diagrams, Evaluation, Models
Lawton, Stephen B.; And Others – 1978
A systems framework is presented for the evaluation of online bibliographic retrieval services by determining the interrelationships among the procedures in search request processing, the client's gain in knowledge, and the degree of client satisfaction. The application of the framework to an evaluation of the Educational Information System for…
Descriptors: Costs, Evaluation Methods, Information Retrieval, Information Services
Auster, Ethel; Lawton, Stephen B. – 1977
This report of the EISO project, the responsibility of which is the operation of an online bibliographic search service for educators of Ontario, concentrates on research findings collected after EISO had been operational for 16 months. The organization, role, and level of satisfaction of EISO users are treated, the system's impact on a school…
Descriptors: Educational Resources, Efficiency, Expenditures, Information Dissemination
Peer reviewedAuster, Ethel; Lawton, Stephen B. – Journal of the American Society for Information Science, 1984
Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of…
Descriptors: Correlation, Information Needs, Information Retrieval, Information Seeking
Auster, Ethel; Lawton, Stephen B. – 1978
This final report describing the operation and research of the EISO project, which provides online bibliographic search services to educators of Ontario, briefly summarizes the first and second interim reports. In addition, it discusses users and the uses of EISO information by providing mini-case studies to illustrate quantitative data and…
Descriptors: Educational Resources, Evaluation Methods, Information Dissemination, Information Networks
Auster, Ethel; Lawton, Stephen B. – 1982
This research study involved a systematic investigation into the relationships among: (1) the techniques used by search analysts during preliminary interviews with users before engaging in online retrieval of bibliographic citations; (2) the amount of new information gained by the user as a result of the search; and (3) the user's ultimate…
Descriptors: Analysis of Variance, College Libraries, Higher Education, Information Needs
