This exploratory study investigates the perceptions and experiences of a group of institutional repository (IR) stakeholders seldom heard from: end-users. We interviewed twenty IR end-users recruited through five IRs to discover how they characterize the IR, how/why they use the IR, their credibility judgments in relation to the IR, and their…

Findings of focused-group interviews conducted for OCLC study of library users and online public access catalogs (OPACs) indicate users like OPACs, have problems finding right subject heading, envision features to improve subject access, want access to more than books, and want OPACs to provide new services. Eight references are listed. (EJS)

An online retrieval test was conducted using an experimental online catalog that provided several different subject searching strategies. Analyses of test data suggest that users expected alphabetical searches to provide lists of assigned subject headings conceptually related to their topics. System designers can now respond to their expectations.…

As part of a project which evaluated online public access catalogs (OPAC's) through analyses of library patrons' needs and perceptions, self-administered questionnaires were completed by library patrons who were OPAC users and non-users at nine academic and public libraries. Focus group interviews were conducted with OPAC users and non-users, as…