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Su, Louise T. – Proceedings of the ASIS Annual Meeting, 2000
Presents an outline for a planned technical session discussing innovations in the Web, the current state of Web searching, challenges, and future directions. Highlights include search engines; an empirical comparison of Web site overview techniques; Federal statistics web sites; and an evaluation of Web search engines from the end-user's…
Descriptors: Evaluation Methods, Federal Government, Futures (of Society), Problems
Su, Louise T.; Chen, Hsin-liang; Dong, Xiaoying – Proceedings of the ASIS Annual Meeting, 1998
Examines the effectiveness of four Web-based search engines--Alta Visa, infoseek, Lycos, and Open Text--from users' perspectives. Results show that although Lycos has the best relevance ranking performance and highest precision ratio, Alta Vista has the best connectivity, highest user satisfaction ratios for precision and three components of…
Descriptors: Computer Networks, Information Retrieval, Information Seeking, Information Sources
Peer reviewed Peer reviewed
Su, Louise T. – Journal of the American Society for Information Science and Technology, 2003
Reports on a project that proposes and tests a comprehensive and systematic model of user evaluation of Web search engines. This article describes the model, including a set of criteria and measures and a method for implementation. A literature review portrays settings for developing the model and places applications of the model in contemporary…
Descriptors: Evaluation Criteria, Evaluation Methods, Information Retrieval, Information Systems
Su, Louise T. – Proceedings of the ASIS Annual Meeting, 1993
Discusses the adequacy of relevance as a criterion for evaluating information retrieval system effectiveness and describes an empirical study that investigated academic library users' assessments of retrieval system performance. Results are presented that indicate relevance is not an adequate criterion in light of other success factors mentioned…
Descriptors: Academic Libraries, Content Analysis, Evaluation Criteria, Higher Education
Su, Louise T.; Chen, Hsin-liang – Proceedings of the ASIS Annual Meeting, 1999
Examines how undergraduate students used four search engines--Alta Vista, Excite, Infoseek, and Lycos--to retrieve information for their studies or personal interests and how they evaluated the interaction and search results retrieved by the four engines. Measures were based on five evaluation criteria: relevance, efficiency, utility, user…
Descriptors: Evaluation Criteria, Higher Education, Measurement Techniques, Online Searching
Peer reviewed Peer reviewed
Su, Louise T. – Journal of the American Society for Information Science, 1994
Discussion of the appropriateness of evaluation criteria and measures for information retrieval focuses on a study that investigated the appropriateness of 20 measures, including precision and recall, for evaluating interactive information retrieval performance representing 4 major evaluation criteria. The importance of user satisfaction in…
Descriptors: Correlation, Evaluation Criteria, Evaluation Methods, Higher Education
Peer reviewed Peer reviewed
Su, Louise T. – Journal of the American Society for Information Science and Technology, 2003
Presents an application of a model of user evaluation of four major Web search engines (Alta Vista, Excite, Infoseek, and Lycos) by undergraduates. Evaluation was based on 16 performance measures representing five evaluation criteria-relevance, efficiency, utility, user satisfaction, and connectivity. Content analysis of verbal data identified a…
Descriptors: Evaluation Criteria, Evaluation Methods, Higher Education, Information Retrieval