Publication Date
| In 2025 | 2 |
Descriptor
Source
| College & Research Libraries | 2 |
Publication Type
| Journal Articles | 2 |
| Reports - Research | 2 |
| Tests/Questionnaires | 1 |
Education Level
| Higher Education | 2 |
| Postsecondary Education | 2 |
Audience
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkErin Elizabeth Owens; Kat Brooks – College & Research Libraries, 2025
While virtual reference has become more critical during and after COVID-19, there remains a lack of current research in patron and librarian perceptions of the service. This study aims to compare librarian and patron ratings of chat interactions and highlight trends in what these ratings may suggest. Researchers collected randomized samples of…
Descriptors: Librarians, Users (Information), Synchronous Communication, Computer Mediated Communication
Rachel A. Koenig; John W. Cyrus – College & Research Libraries, 2025
Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…
Descriptors: College Faculty, Librarian Teacher Cooperation, Librarians, Research Libraries
