At least 20-30% of offenders within the criminal justice system (CJS) have learning disabilities or difficulties. This creates significant challenges in relation to meeting their information needs about rights, entitlements, processes and procedures. We report a pilot project where widgit Symbols were used to create more accessible information…

The ECO European Project funded by the European Commission is dedicated to bringing MOOCs to a new dimension by taking advantage of the new possibilities offered by the Social Web (O'Reilly, 2005). This paper focuses on the intercreative aspects of MOOCs. It takes a look at the characteristics of the new ECO MOOCs to see if they are designed and…

Objective: The objective of this feasibility study was to evaluate the acceptability and potential effectiveness of a web-based MMR decision aid in supporting informed decision-making for the MMR vaccine. Design: This was a prospective before-and-after evaluation. Setting: Thirty parents of children eligible for MMR vaccination were recruited from…

This article explores the methodological challenges encountered during a study of destinations and outcomes for pupils permanently excluded from Pupil Referral Units (PRUs) and special schools in England. It outlines the manner in which the key phrases and assumptions embedded within the specification, terms such as routes and trajectories,…

Purpose: To consider the findings of a recent e-resources survey at the University of Exeter Library in the context of the dominance of web search engines in academia, balanced by the development of e-library tools such as the library OPAC, OpenURL resolvers, metasearch engines, LDAP and proxy servers, and electronic resource management modules.…

Interviews with a sample of 73 nurses in Plymouth, England, indicated that they fulfilled continuing education needs with study days and journal reading. One-third seemed to lack information-seeking skills; one-third were confident in using multiple information sources. No single library in Plymouth was adequate for all of their information needs.…

Describes how the Computer Database Advice Centre (CDAC) at Ealing College of Higher Education identifies potential user groups, assesses their information needs, and formulates demonstration seminars. Included is a preliminary evaluation of CDAC performance and usefulness, which is based on the demand for seminars and a user questionnaire. Costs…

Reports intensive survey of medical library users in Oxford teaching hospitals and university science departments that employed six survey techniques (interview, questionnaire, feedback form, direct observation, reference-tracing experiment, library record analysis). Three distinct user types (practitioner, researcher, practitioner-researcher)…

This paper defines benchmarking and its relationship to quality management, describes a project which applied the technique in a library context, and explores the relationship between performance measurement and benchmarking. Numerous benchmarking methods contain similar elements: deciding what to benchmark; identifying partners; gathering…