A survey was administered to users of the New York State Library's microfiche catalog to determine their success and satisfaction in using the catalog and to examine characteristics of successful and satisfied microfiche catalog users. Usable questionnaires were obtained from 280 catalog users. Responses to selected items were weighted and summed…

This study was launched to address concerns about the needs of after-hours users going unmet at the Cleveland (Ohio) Clinic Foundation Library Services Department. The collection itself is available for use on the premises by clinic employees 24 hours a day, but employees do not remain on site to provide assistance, materials may not be signed out…

This study examined the interlibrary loan borrowing activity with OhioLINK libraries for Kent State University during the fiscal year 1992-1993. The study also examined the importance of automating interlibrary loan's statistical data. A total of 7,034 requests were made to participating OhioLINK libraries during this time period, and the 26…

This study examining public library use focuses on users and non-users and their information needs and sources for everyday living. Responses to a questionnaire completed by 105 male and 106 female residents of Ringwood, a Melbourne suburb, indicate that membership of the community public library was well above the Australian and overseas average.…

The purpose of this study was to conduct a case study of the NASA (National Aeronautics and Space Administration) Glenn Research Center library to examine strictures related to outsourcing, how they have helped and/or harmed the relationship between the civil servants employed by the library and the contracted employees, and the management of the…

This study compares ABI/INFORM and Wilson Business Abstracts in order to determine user preference. Surveys in the form of questionnaires were used to evaluate users' preference of interface, database response time, search results and ease of use with both business CD-ROM databases. Kent State University students, faculty, and patrons interested…

In recent years there has been a push for libraries to develop and use systematic measures to determine the effectiveness of library service. Materials availability, or fill rate, is one of many output measures used in libraries. This technique measures the degree to which library customers are able to acquire the materials they want during their…

This paper reports on a study conducted to determine: (1) if current users of genealogical collections are satisfied with the collections they most frequently use; (2) which types of materials are provided by genealogical collections; (3) which types of materials are deemed most important by the users of the genealogical collection; and (4)…

The uses being made of the OCLC system in the area of public or reader's services was investigated in this study. Topics dealt with include the training of librarians and patrons in on-line searching, specific benefits of the data base to the public, disadvantages of the present OCLC system in public services, costs, and the motivation behind…

This census population study surveyed 147 occupational safety and health professionals employed by the Ohio Division of Safety and Hygiene to determine how they satisfy their work-related information needs. The study achieved a response rate of 81% (n=120). Respondents were asked to identify the information providers whom they had consulted in a…

This study analyzed the results of a questionnaire distributed to all students enrolled at the Kent State University School of Library and Information Science (Ohio) at its main campus in Kent and its extension in Columbus during the spring semester of 1996. The purpose of the survey was to identify the school's strengths and weaknesses by…

A survey of the faculty and students of the University of Akron (Ohio) School of Law was conducted to ascertain their use and perceptions of the efficiency of the School of Law Library. Results demonstrate the importance of the library in meeting the information and research needs of both groups. Several common threads of dissatisfaction are…

This paper reports on a study conducted to assist the Wadsworth Public Library in future planning and refining of services to older adults especially in library outreach. A questionnaire was distributed to residents (n=350) of one nursing home, four apartment complexes for seniors, one assisted living complex, one senior center, and any patrons…

As information professionals attempt to meet the needs of scholars, a significant issue is the degree of correspondence between research tools created by library and information science professionals and research tools created and used by scholars in any particular academic discipline. Humanities scholars assign importance to the use of personal…

In view of increased numbers of international students attending colleges and universities in the United States and the resulting need for librarians to be aware of these students' information needs, this study analyzes data assembled from 56 responses by international students to a questionnaire distributed at Kent State University (Ohio). The…