"Dewey or don't we?" is the question that hundreds, if not thousands, of school librarians across the country are currently asking themselves. Do they throw out what is old but trusted for new organizational systems, or do they continue using the Dewey Decimal Classification (DDC) system and make changes and adjustments to the…

Bill Schickling has spent a good chunk of his professional life at what is now Polaris Library Systems, shaping both the older Galaxy system and the newer Polaris integrated library system (ILS). When he joined the company as a programmer in 1987, it was still part of Gaylord, known mostly for its furniture and supplies division. Schickling was…

One would expect email substantially to increase organisational productivity and efficiency. There is little empirical evidence of this since email use is such a complex tool that it would be well nigh impossible to attribute efficiency increases solely to email. There is anecdotal evidence of the positive aspects of email (Phillips, S.R. and…

It is puzzling with clinicians' ready access to computers and technology that families are not more satisfied with the information clinicians provide. It seems odd that clinicians would be reluctant to provide as much information as possible to families in their care. Expert clinicians view their educational role seriously and recognize that…

This article argues that the classification of adult fiction according to "genre" in public libraries causes more confusion than clarification. Whilst the system purports to model itself on bookstore design, the reality is that the actual arrangement is quite different. In the bookstore model, genre is a marketing category and not a…

The current rate of change suggests scholarly communications issues such as new publication models and technology to connect library and research tools is expected to continue into the foreseeable future. As models evolve, standards develop, and scientists evolve in their communication patterns, librarians will need to embrace transitional…

Reports results of materials availability surveys conducted in public library systems and discusses implications of the findings for validity, reliability, and usefulness of fill rates as measures of library performance. A second paper presents another view in defense of fill rates, and responses by both authors are also included. (MES)

This essay identifying conditions for saying that X has need for certain information concludes that information need is condition in which certain information contributes to achievement of genuine or legitimate information purpose. Information need is a relationship that obtains between information and information purposes; it is not a…

The author describes his involvement in the development of a career information system in Florida and provides information on promoting such systems and working with school-based users. He discusses improvements that have been made to the system over the years. (CH)

Describes the five major principles of fiction classification laid out by early theorists and discusses studies that measure patron reactions to fiction classification schemes. Areas for further research are suggested, and 15 references are listed.(MES)

Proposes indexing technical information by function and attribute instead of indexing by subject to increase retrieval efficiency. Reasons for the lack of accurate and comprehensive technical product information in databases and the need for an improvement in reference services are discussed. (RBF)

Discusses several economic concepts and principles important for librarianship--opportunity cost, resources, assets, and investment--and notes the difficulty of placing a monetary value on patron benefits. The law of diminishing marginal returns is applied to the relationships between library services and collection size, and between investment in…

The history of DIALOG, Mead Data Central, and other vendors of online business databases is surveyed to illustrate their use of classic business strategy by balancing consolidation of assets and differentiation of products. A discussion of pricing strategies is also included. (EM)

Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)

Reports on study analyzing 13 abstracting and indexing (A&I) operations in order to ascertain those steps in specific processes that added value (i.e., were of benefit to user in making choices from information displayed). The user-driven/value-added model and a summary of value-added processes in A&I services are highlighted. (11…