Information design--incorporating research in graphic design, typography, visualization, and usability--is a user experience practice directly applicable to contemporary museums, libraries, and archives. Information design principles and guidelines improve engagement at every point of service, effectively and efficiently complementing the mission…

Academic libraries are increasingly becoming affected by intrusive and disruptive technologies, changing user needs, and alternative information providers who offer similar services as the library. The dilemma of academic libraries is evident, based on the declining support from parent institutions and decreasing patronage. In the face of stiff…

LibGuides are an essential resource in academic libraries. Although librarians use LibGuides primarily as instructional tools there is little discussion about the application of pedagogical and learner-centered design principles to the design of LibGuides. Current research focuses almost exclusively on issues of usability, resulting in best…

The Internet is a critical tool for higher education institutions as they rely upon their web presence for interaction with multiple stakeholders, including current and prospective students, parents, faculty and staff, and the community (Hong & Kiousis, 2007). As colleges count upon their websites to serve as the primary medium for presenting…

Libraries and archives digitize their special collections in an effort to increase access to rare and unique items. To ensure that resulting digital collections meet user needs, institutions have made assessment, consultation, and user participation integral to digitization initiatives and the selection process. Institutions must also build…

The critical incident technique (CIT) is a qualitative research method where subjects are encouraged to tell personal stories that provide descriptive data. Researchers who use the CIT employ a structured methodology to encourage respondents to share their experiences regarding a particular topic. Incidents are considered effective/successful when…

"Dewey or don't we?" is the question that hundreds, if not thousands, of school librarians across the country are currently asking themselves. Do they throw out what is old but trusted for new organizational systems, or do they continue using the Dewey Decimal Classification (DDC) system and make changes and adjustments to the…

Web-scale discovery systems are gaining momentum among academic libraries as libraries seek a means to provide their users with a one-stop searching experience. Illinois State University's Milner Library found itself in the unique position of having access to two distinct discovery products, EBSCO Discovery Service and Serials Solutions' Summon.…

This paper describes two innovative experiences with ICT in teacher training by means of the development of two blogs about children's and young adults' literature. The study of both activities shows the usefulness of blogs in higher education and their contribution to the linguistic and literary training of future teachers. The results show that…

Federated searching was once touted as the library world's answer to Google, but ten years since federated searching technology's inception, how does it actually compare? This study focuses on undergraduate student preferences and perceptions when doing research using both Google and a federated search tool. Students were asked about their…

Parents and policymakers have long sought to measure the quality of their public schools and to report that publicly in ways that are fair and equitable. In recent years, with a renewed focus on student outcomes, this effort has become a very public and sometimes acrimonious debate. With this project, Education Commission of the States (ECS)…

This timely special report from ALA Editions provides a succinct but comprehensive overview of the "privatization" of public libraries. It provides a history of the trend of local and state governments privatizing public services and assets, and then examines the history of public library privatization right up to the California…

Nearly two years ago, the Center for an Urban Future published "Branches of Opportunity," a report documenting that New York City's public libraries have become more vital than ever, and are serving more New Yorkers in more ways than ever before. This new report provides an exhaustive analysis of the libraries' capital needs and offers a…

In the last two decades, fundamental changes in information distribution, in the general economy, and in the behaviors of faculty, students, and library staff have problematized the question of an academic library's value and how it can be measured. This article reviews those changes and, drawing on research linked to the Collegiate Learning…

Video lectures are fast becoming an everyday educational resource in higher education. They are being incorporated into existing university curricula around the world, while also emerging as a key component of the open education movement. In 2007, the Universitat Politècnica de València (UPV) implemented its poliMedia lecture capture system for…