Learning management system (LMS) is a widely used learning environment in academia. As such, LMS success should be of concern for educators and administrators in institutions of higher education. This research study explores whether students' LMS experience, in terms of the time elapsed since first use, affects their perception of the LMS.…

Corporate knowledge becomes enterprise strategic resources for sustaining corporate competitiveness by transferring irreplaceable diversified knowledge among employees. One key challenge for enterprises is to ensure that employees mutually and effectively share knowledge. This study integrates a social exchange perspective to understand key…

As its number of users increases, TikTok needs to focus on user retention. One such effort involves answering educational needs through social media. The purpose of this study is to analyze the factors affecting the continuance intention of TikTok users to obtain higher educational content. Data from this study were collected through online…

This study's objectives were to develop the English vocabulary manual for football enthusiasts, evaluate the characteristics, qualities, and usability factors contributing to users' satisfaction with the developed manual, and investigate its effectiveness in improving their football skills and overall performance on the field. The data was…

Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…

The purpose of this qualitative research study was to illustrate the experiences of transfer students interacting with community college librarians for instruction and research assistance. This research study was guided by one research question: (RQ1) How do transfer students at community colleges who frequently meet with their community college…

Library and information support services (LISS) to distance learners (DLs) and tutors are mandatory for qualitative learning and teaching. From the literature, LISS needs of Open and Distance Learners (ODLs) and their tutors (such as user education and information literacy instruction) were not adequately researched in Nigeria. This study,…

This study examined a relational analysis of the usability features of university library websites in Nigeria. Through a survey design, a sample of 187 undergraduate students enrolled in a course on Web Design and Management participated in the study. The findings revealed that the usability of a university library website is premised on factors…

Recommender systems provide users with content they might be interested in. Conventionally, recommender systems are evaluated mostly by using prediction accuracy metrics only. But, the ultimate goal of a recommender system is to increase user satisfaction. Therefore, evaluations that measure user satisfaction should also be performed before…

The study analyzes how chat reference providers refer patrons to subject specialists in 467 interactions from two years at a university library. Qualitative analysis showed variation in how referrals are presented: as an option versus a recommendation, putting follow-up in the hands of patrons versus librarians, and apologizing versus promoting…

This study examined undergraduate students' satisfaction with the access to the University Library Websites. Through a survey research approach, the study distributed questionnaire to a sample of 54 final-year Library and Information Science undergraduate students selected from two Library schools in two different universities. Five research…

Mobile learning (m-learning) has become an increasingly attractive solution for schools and universities that utilize new technologies in their teaching and learning setting. This study investigates the technical factors affecting the development of m-learning applications services from students' perspectives. It presents a model consisting of…

Purpose: While many researchers have investigated the adoption and usage of online learning in different settings, one area that has yet to be examined thoroughly, particularly in the context of online learning in Yemen, is the self-efficacy role. The purpose of this paper is to extend the Delone and McLean information system success model by…

This study reports on a survey of students in information sciences designed to test differences related to e-book formats and other factors. The results from 161 respondents suggest that strategic decision-making shapes use of different e-book and print format options for users who already have significant exposure to e-books. These format options…

Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…