Descriptor
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| Special Libraries | 2 |
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| Glitz, Beryl | 1 |
| Tessier, Judith A. | 1 |
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| Journal Articles | 1 |
| Reports - Evaluative | 1 |
| Speeches/Meeting Papers | 1 |
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| Media Staff | 1 |
| Practitioners | 1 |
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Peer reviewedGlitz, Beryl – Special Libraries, 1988
Describes the experiences of the University of Southern California at Los Angeles (UCLA) Biomedical Library in testing MEDLINE on CD-ROM. Preparations for testing are discussed, as well as patron response to the system, measured by evaluation forms, and implications for libraries providing new technological tools for patrons. (MES)
Descriptors: Academic Libraries, Higher Education, Man Machine Systems, Optical Data Disks
Peer reviewedAnd Others; Tessier, Judith A. – Special Libraries, 1977
Four aspects of user satisfaction are identified and discussed: output, service policies, library as a whole, and interaction with library personnel. While techniques for output measurement have received the greatest attention, other assumptions can be made about user satisfaction measurements. They will be affected by requirements, expectations,…
Descriptors: Databases, Interaction Process Analysis, Librarians, Library Services
