This research examines post-adoption behavior (discontinuance versus continuance) with the context of Intranet use. Multiple theories are used as theoretical frameworks to extend information communication technology research to the case of post-adoption behavior. Three research questions and six sets of hypotheses are formulated to distinguish…

Describes the implementation of an electronic mail system at the University of Calgary Libraries, and reports the results of a survey that examined user satisfaction with the system and usage patterns by library staff. Suggestions for the successful implementation of electronic mail systems are offered. (CLB)

Usability tests were conducted on different corporate library Web sites, within the same company but based in three different countries, as part of efforts to build a global library portal site for a large high tech company. Results addressed factors influencing the success rates on the Web sites, user perceptions of usability of the sites, and…

In November 1995, an online survey was conducted of 113 adult literacy practitioners who were actively using the Internet. Respondents reported the following difficulties encountered in learning to use the Internet: purchasing and learning to use hardware or software; getting access to a telephone line; getting an Internet account; learning…

The Massachusetts Institute of Technology (MIT) Libraries intend to provide a gateway from the campus-wide telecommunications network into the electronic, printed, and human resources offered by the library systems. The design of such a gateway requires an understanding of both current and potential library users, the needs of those users, their…

Describes an evaluation of a CD-ROM wide-area network at the University of Pittsburgh libraries. Reference staff were interviewed on their use of and satisfaction with the network; student assistants were asked about the type and amount of user assistance they provide; and users were surveyed. Suggestions for future enhancements are offered.…

Describes methods being used to evaluate the impact of the Integrated Information Center (IIC) on users at the University of Minnesota. The model underlying the evaluation is explained, and three methods used to assess the IIC are discussed: survey questionnaires, interviews, and longitudinal evaluation. (Contains 14 references.) (LRW)