This publication was developed by the Reference and Adult Services Division/Machine-Assisted Reference Section/User Access to Services committee of the 1993 ALA (American Library Association) Midwinter meeting, and was designed for archivists, publishers, librarians, and associates in research centers and societies. Information is presented on how…

This videotape provides a general overview of the kinds of services and materials available at the public library. The videotape can be used as part of a general orientation program for volunteers, new users, or community groups. Topics covered include: the information desk and reference services; the Dewey Decimal System and how to locate books…

Libraries are one of the world's greatest assets. Changes in the political, social, and economic climate in the U.S. mean that people cannot take public access to information for granted. Intense competition for public, private, and institutional dollars makes it more crucial than ever that policymakers understand that libraries--public, school,…

In order to meet today's financial challenges, libraries must be ready, willing, and able to enter the arena of politics and compete for scarce public funding. This book offers librarians, library workers, trustees, and friends' organizations practical advice, case studies, and step-by-step guidance for evaluating the existing local political…

A new world has arrived in which computer and communications technologies will transform the national and global economies into information-driven economies. This is triggering the Information Revolution, which will have political and societal impacts every bit as profound as those of the Industrial Revolution. The 21st century is viewed as one…