In-house surveys of patrons conducted in 20 public libraries in a county library system revealed no meaningful differences among the samples in reasons given for selecting the library to visit or in their uses of the library, although meaningful differences were found in their evaluations of the libraries' facilities. (Author/EM)

Describes a research project designed to provide baseline data on the relationship between people's use of the public library and use of the Internet. A national survey was conducted to estimate the number of people using the library, the Internet, both, or neither, and to describe behaviors of people in each segment related to use or nonuse of…

Provides baseline data concerning the public's use of public libraries and its use of the Internet in order to identify reasons for which each provider is used; to identify decision criteria that people use when choosing providers; and to assess how consumers evaluate the performance of libraries and of the Internet. (Author/LRW)

Evaluates the success of the Integrated Information Center (IIC) project at the University of Minnesota. Highlights include the functionalities of the IIC, the impact of the IIC on the work life of the end-users, and the IIC as a model for information delivery. (MES)

Three urban library systems asked their patrons to read descriptions of seven library roles and to select the role that best described why they were visiting the library. From these patron surveys, each library system was able to develop profiles of the roles that its libraries play in the community. (Contains two references.) (SLW)

Describes efforts to assess the information needs of the Humphrey Institute of Public Affairs at the University of Minnesota prior to developing the Integrated Information Center (IIC). Discussion covers client groups to be served by the IIC, information requirements of the department, and assessments of current and future information technology…