Public libraries have evolved into a primary source of Internet access in many communities, generating wide-ranging impacts in the communities that public libraries serve. Based on the findings of the 2007 Public Libraries and the Internet study, this article examines the ways in which the Internet access delivered by public libraries affects…

The purpose of this study is to identify users of Pennsylvania public libraries and determine their reasons for using the library. In addition, the study provides information describing the impacts and benefits to those users as a result of their contact with the public library. The objectives were to: (1) describe users in terms of their…

This study collected Victorian (Australia) public library and public library user Internet connectivity data that: provides a baseline measure of public library Internet connectivity; describes public library type and level of Internet connectivity; details public library branch Internet connectivity; reviews the costs of public library Internet…

Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…

Examines Web site assessment criteria that producers of public information may use to evaluate the effectiveness of a Web site. The goal of this study was to design analytical tools from system-based techniques and user feedback with which federal Web site administrators can assess the quality of their Web sites. (Author/AEF)

This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…

Discusses ways of providing Internet access to the general public and analyzes eight models currently in use: public schools, public libraries, cybermobiles, public housing, community technology centers, community networks, kiosks, and cyber cafes. Concludes that public libraries may wish to develop collaborative strategies with other…

As more academic institutions spend larger sums of money to network their campuses and provide network connections to sources outside their campuses, questions emerge concerning the selection and configuration of appropriate network technologies and the appropriate types and levels of services to provide. Increasingly, academic administrators are…

A discussion piece to assist the U.S. Bureau of the Census in planning for the effective use and dissemination of future census data and products in the Government Printing Office's Depository Library Program (DLP), this report identifies key issues that may affect the role of the DLP in providing the public with access to Census Bureau data. The…

The Government Information Locator Service (GILS) is an innovative networked-based approach to assist users in locating government information resources. This document reports the results of an evaluation study begun in September 1996 and completed in June 1997. The goal of the study was to understand how: GILS serves various user groups; GILS…

In less than five years, the California State Library-sponsored InFoPeople project connected 46% of California's public libraries to the Internet and established a highly regarded, sustained training program to assist librarians in taking advantage of the new networked resources and services. The primary objective of this Stage II report was to…

The purpose of the California State Library-sponsored project, InFoPeople, is to enhance access to information resources by providing points of public access to the Internet in public libraries throughout the state of California. This Stage 1 report represents an initial set of findings and issues related to the InFoPeople project and provides the…

This study, sponsored by the U.S. National Commission on Libraries and Information Science, sought to: (1) provide longitudinal data regarding the percentage of public libraries connected to the Internet; (2) provide longitudinal data regarding the percentage of public libraries that provide graphical public access Internet services; (3) provide…

Presents an evaluation of the OnLine at PA Libraries (1996-97) Internet-based information services and resources project for Pennsylvania residents. The project provided a statewide demonstration to improve public library services; connect public libraries to the Internet; provide a range of new services and resources to their communities; and…

In December 1993, a Syracuse University (New York) School of Information Studies team conducted seminars with two groups of Internet users interested in the availability of federal government information over the Internet. Respondents were 76 participants at a conference on government sources on the Internet and 86 middle and senior managers from…