Utilizing transactional log data taken from digital journal libraries and attitudinal and demographic data derived from a questionnaire survey, the article pieces together evidence concerning the use, users, and role of abstracts in a digital environment. It shows that abstracts are used in large quantities, even when full-text viewing facilities…

The logs of four universities using the OhioLINK journal system were evaluated for a period of fifteen months using deep log analysis methods in order to compare and contrast the information seeking behaviour of their users. Large differences were found, especially between the research and teaching universities. Methodological problems associated…

This report presents the early findings of an exploratory deep log analysis (DLA) of journal usage on OhioLINK, reporting on the information seeking methods of users. Compared to the users who sought information by browsing journals, those who conducted searches to find information and articles tended to record longer session times and viewed more…

Examines the use, over three and a half years, of a sample of 20 touch-screen health kiosks in the United Kingdom. Identifies four patterns of use over time--declining, stable, increasing, and no trend--and discusses implications of these patterns. Thumbnail use graphs for the 20 kiosks are appended. (AEF)

Demonstrates the benefits and problems of using Web log analysis to extract information about the global information customer. The Web logs examined were those of "The Times" and "Sunday Times." Highlights include the measures and metrics; the data and its meaning; and analyses with potential (AEF)

The online searching behavior of 170 nonacademic end users (journalists and politicians) was evaluated and compared to the searching behavior of information professionals. Findings discuss ways in which end user behavior does and does not conform information professionals' preconceptions and how searching behavior is related to levels of…

This article examines the impact of end-users on the information profession and looks ahead to what the future holds. It examines three waves of end-users that emerged with new search technologies: (1) full-text, natural language online systems; (2) CD-ROMs; and (3) the Internet. In the 1980s, when full-text online systems such as Textline, NEXIS,…