While user experience (UX) and technical and professional communication (TPC) are intertwined, how UX is taught in TPC is highly variable. In this article, we report data from a study with TPC instructors who teach UX to identify patterns in approaches to teaching UX. We provide background on UX pedagogy, share methods including collecting data…

Understanding the people who use the digital products we build is essential to creating experiences that are useful, desired, and enjoyable. Personas are a tool often employed in educational settings and industry to build empathy for users. Using a concurrent mixed methods approach, this study sought to better understand how personas help to build…

Citation indices providing information on backward citation (BWC) and forward citation (FWC) links are essential for literature discovery, bibliographic analysis, and knowledge synthesis, especially when language barriers impede document identification. However, the suitability of citation indices varies. While some have been analyzed, the…

Before interacting with real users, developers must be proficient in human--computer interaction (HCI) so as not to exhaust user patience and availability. For that, substantial training and practice are required, but it is costly to create a variety of high-quality HCI training materials. In this context, chat generative pretrained transformer…

"Improving Open Access Discovery for Academic Library Users" examines strategies for making scholarly, peer-reviewed open access (OA) publications more discoverable for your library community. OCLC Research partnered with two Dutch library consortia--Universiteitsbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband…

Fighting false information, propaganda, open lies, rumors, misinformation, and disinformation by attacking it directly and challenging it is the dominant strategy for dealing with false beliefs (Lazer et al., 2018; Maseri et al., 2020; Van Bavel et al., 2021), and it is an important one. Refuting falsity is crucial. At the same time, there are…

This article aims to study and implement a deep learning algorithm-based information literacy assistance system for college students to solve the problems of insufficient personalization and untimely feedback in the existing information literacy education methods, so as to improve the information literacy level of college students. This article…

This study explores how undergraduate engineering students interacted with users, user proxies, and user information during engineering design curricular experiences at a Large Midwestern University. Such practices are essential to human-centered design, a prominent framework within engineering design curriculums. While human-centered design can…

Sourcing information related to socio-scientific issues requires sophisticated literacies to read and evaluate conflicting accounts often signified by disagreement among experts, multiple solutions or misinformation. Much of the previous work exploring how young people approach conflicting information has tended to focus on students in the…

The landscape of workforce management has undergone a significant transformation, marked by a notable shift from the traditional framework of Human Resources (HR) to the contemporary concept of people operations. This shift represents a fundamental reimagining of the role of HR, emphasizing a more comprehensive and personalized approach to…

Corporate knowledge becomes enterprise strategic resources for sustaining corporate competitiveness by transferring irreplaceable diversified knowledge among employees. One key challenge for enterprises is to ensure that employees mutually and effectively share knowledge. This study integrates a social exchange perspective to understand key…

This study aims to examine the effects on users of social and cultural activities organized in academic libraries. In the study, randomly selected users from academic libraries in Türkiye were surveyed and the data obtained were analyzed using a descriptive statistical method. The findings show that library activities have positive effects on the…

This paper compares website usability--specifically library users' understanding of library terms--for fifty-one original research studies between 2012-2021, with the findings of John Kupersmith's 2011 white paper "Library Terms That Users Understand." Studies reported approximately twice as many terms that users didn't understand than…

To support school librarians as they strive to develop learners who critically curate their own resources and include multiple perspectives, American Association of School Librarians (AASL) tasked a 2022 American Library Association (ALA) Emerging Leaders team with developing a guide for school librarians based on the Curate Shared Foundation in…

This research explores lecturers' perceptions of digital libraries as a learning resource for the industrial era 4.0 that can be used anytime and anywhere to solve the low interest in developing lecturers because of the difficulty of accessing references to conventional libraries, which require lecturers to visit the library building. Data was…