As part of a broader information literacy agenda, academic libraries are interested in advancing algorithmic literacy. Folk theories of algorithmic decision-making systems, such as recommender systems, can provide insights into designing and delivering enhanced algorithmic literacy initiatives. Users of the Spotify music recommendation systems…

Purpose: This paper aims to examine the nature and sufficiency of descriptive information included in open datasets and the nature of comments and questions users write in relation to specific datasets. Open datasets are provided to facilitate civic engagement and government transparency. However, making the data available does not guarantee…

Public libraries in Hamilton provide countless services to different users, particularly older immigrants. The library system proves to be an inclusive learning space, promoting lifelong learning for all. The paper explores the relationship between public library use, lifelong learning and community development. In addition, it demonstrates the…

FirstVoices is a technology-centered organization that works with forty-seven Indigenous language communities around British Columbia. One of its top priorities is providing high-quality technical assistance as well as accessible annual training sessions for the platform. This requires nuanced systems of support and adaptability within the methods…

Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate…

This paper examines the merit of conducting a qualitative analysis of LibQUAL+® survey comments as a means of leveraging quantitative LibQUAL+ results, and using importance-satisfaction matrices to present and assess qualitative findings. Comments collected from the authors' institution's LibQUAL+ survey were analyzed using a codebook based on…

Web-scale discovery systems are becoming prevalent in research libraries. Although a number of studies have explored various impacts of discovery systems, few studies exist on user satisfaction. The investigators of this study evaluated user satisfaction with the discovery service Summon at Ryerson University, using online questionnaires and…

In late 2012, it appeared that the University Library, University of Saskatchewan would likely no longer be able to afford to subscribe to the entire American Chemical Society "Big Deal" of 36 journals. Difficult choices would need to be made regarding which titles to retain as individual subscriptions. In an effort to arrive at the most…

There is broad consensus amongst scholars across a wide range of disciplines that digital technologies are having profound effects on micro- and macropolitical processes across the world. However, research into digital geographies has not rigorously examined the role of the Internet in bridging epistemological difference. Rather, most of this…

In the past five years, there has been considerable interest in the decision-making process of school board officials in the field of education. However, a paucity of research exists on how these leaders use online resources to inform decision-making. Through an online survey and face-to-face interviews, this study examined the use of online…

The purpose of this study is to describe the development and validation of a survey that examines science students' social media learning behaviours. Inherent in critiques regarding "digital natives" is a need to better understand what the current generation of learners actually do in their social media practices for…

For those receiving funding from the UK HEFCE-funded Open Educational Resource Programme (2009-2012), the sustainability of project outputs was one of a number of essential goals. Our approach for the hosting and distribution of health and life science open educational resources (OER) was based on the utilisation of the WordPress.org blogging…

While there is a considerable body of literature that presents the results of citation analysis studies, most researchers do not provide enough detail in their methodology to reproduce the study, nor do they provide rationale for methodological decisions. In this paper, we review the methodologies used in 34 recent articles that present a…

This paper presents the results from a quantitative and systematic analysis comparing the online usage of an e-reference and an e-monograph collection. A very strong relationship exists between size and usage: the larger the collection, the greater the usage. An equally strong relationship exists between searches and viewings, meaning that the…

This study investigates the predictors of school practitioners' (N = 2,425) use of educational research. The suggested model explained significantly but modestly the infrequent use of educational research by practitioners. Of the four factors in the study, "opinions about research" had the most explanatory power. The results are…