Purpose: This paper aims to examine the nature and sufficiency of descriptive information included in open datasets and the nature of comments and questions users write in relation to specific datasets. Open datasets are provided to facilitate civic engagement and government transparency. However, making the data available does not guarantee…

Empathy has been recognised as a key skill by practicing designers. With rapid changes to inclusivity and accessibility in the transport sector, student designers need to appreciate and understand the way in which people of differing abilities are able to engage with and interact with transport. They need to not only develop an understanding of…

Comics and cartoons are valued in twenty-first century popular culture and are increasingly used as 'Applied Comics' to help communicate key messages and information in society. However, there is less evidence of cartoons and comics being used to communicate with and engage library users in learning, information literacy (IL) and research support.…

Although the web accessibility of universities around the world is well documented, much remains unknown about this aspect of higher education institutions in the UK. Using three automated web accessibility tools (TAW, WAVE and EIII Page Checker), this study explores the accessibility of the homepages of 66 research-intensive universities with…

Evaluation of academic research plays a significant role in government efforts to steer public universities. The scope of such evaluation is now being extended to include the "relevance" or "impact" of academic research outside the academy. We address how evaluation of non-academic research impact can promote more such impact…

The study presented in this article explores to what extent and in what ways the communication between clinicians and patients on Ask-the-Expert healthcare websites is patient-centred. It further demonstrates the value of using a theory- and text-driven discourse analytical approach for the analysis of verbal communication in a (specific health)…

The knowledge value chain has multiple stakeholders such as researchers and policy-makers. These are conventionally knowledge producers and knowledge users, respectively. Knowledge producers and knowledge users sometimes have conflicting interests, expectations, concerns, and priorities. To mitigate these differences, one of the strategies used is…

This study investigated whether subjective quality judgements on sound and picture quality across three devices (iPhone, iPad, and iPad mini) affected user preferences for learning applications. We tested 20 native Finnish-speaking users trialing generic audio clips, video clips, and two kinds of learning apps that were heavily reliant on sound.…

This article deals with the management of noise in an academic library by outlining an evidence-based approach taken over seven years by the University of Limerick in the Republic of Ireland. The objective of this study was to measure the impact on library users of noise management interventions implemented from 2007 to 2014 through retrospective…

Universities, across the globe, are increasingly judged on social and economic impact. An important initiative in the UK is the Research Excellence Framework (REF) 2014, which assessed the wider impact of university research. The Impact Case Studies, produced for REF 2014, provide a rich new source of information to explore the wider impact of…

The research described here investigated the quality and characteristics of peer feedback given on a draft piece of writing in the context of an undergraduate summative assignment. It also investigated whether the recipients made use of the feedback, with the aim of discovering whether some types of feedback were used in preference to others. The…

The Research Excellence Framework (REF) is a new system for assessing the quality of research in UK higher education institutions (HEIs). For the first time, part of the assessment included the wider impact of research. RAND Europe was commissioned to evaluate the assessment process of the impact element of REF submissions, and to explore the…

The Research Excellence Framework (REF) 2014 is a nationwide initiative designed to assess the quality of research in UK higher education institutions (HEIs). For the first time, REF 2014 introduced the wider impact of research, alongside the quality of research and the vitality of the research environment, into the assessment of research…

Recent advances in communication technologies enable potential provision of remote education for patients using computer-generated environments known as virtual worlds. Previous research has revealed highly variable levels of patient receptiveness to using information technologies for healthcare-related purposes. This preliminary study involved…

A three-country study was undertaken to assess the educational efficacy of two textbooks authored by the researcher. The same texts were distributed to groups of student nurses in the United Kingdom, Cambodia, and Kenya. A data collection tool was developed to obtain quantitative data and to ask open-ended questions on how useful readers found the…