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Download full textSánchez, Inmaculada Arnedillo, Ed.; Kommers, Piet, Ed.; Issa, Tomayess, Ed.; Isaías, Pedro, Ed. – International Association for Development of the Information Society, 2021
These proceedings contain the papers and poster of the 17th International Conference on Mobile Learning (ML 2021) and 8th International Conference on Educational Technologies (ICEduTech 2021), which were organised by the International Association for Development of the Information Society (IADIS). Due to an unprecedented situation caused by the…
Descriptors: Telecommunications, Handheld Devices, Educational Technology, Electronic Learning
Direct linkHands, Africa S. – ALA Editions, 2015
Whether they are students taking the traditional path of entering college from high school, or adult first-time or re-entry students, navigating the admissions and financial aid process can be overwhelming for the college bound. Public libraries can help provide information and guidance for a successful start, and this book shows how to do it.…
Descriptors: College Bound Students, Adult Students, Reentry Students, Public Libraries
Citro, Constance F., Ed.; Straf, Miron L., Ed. – National Academies Press, 2013
Publicly available statistics from government agencies that are credible, relevant, accurate, and timely are essential for policy makers, individuals, households, businesses, academic institutions, and other organizations to make informed decisions. Even more, the effective operation of a democratic system of government depends on the unhindered…
Descriptors: Federal Government, Public Agencies, Statistics, Data Collection
ALA Editions, 2010
Updated for the first time since 2005, this indispensable volume includes revised interpretations of the Library Bill of Rights along with key intellectual freedom guidelines and policies, including: (1) A new chapter, "Interactivity and the Internet," and other fresh material on intellectual freedom and privacy in online social…
Descriptors: Intellectual Freedom, Constitutional Law, Access to Information, Confidentiality
Jennerich, Elaine Z.; Jennerich, Edward J. – 1997
Customer service is a vital part of library service. The reference interview remains a key element in assisting library patrons with information needs. This book shows librarians how to combine creativity with professional expertise in reference interviews, to provide quality customer service and satisfy patrons. The book is divided into 11…
Descriptors: Access to Information, Creative Thinking, Higher Education, Information Seeking
O'Neil, Rosanna M., Comp. – 1994
Total Quality Management (TQM) brings together the best aspects of organizational excellence by driving out fear, offering customer-driven products and services, doing it right the first time by eliminating error, and maintaining inventory control without waste. Libraries are service organizations which are constantly trying to improve service.…
Descriptors: Annotated Bibliographies, Hospital Libraries, Library Administration, Library Services
Rubin, Rhea Joyce – 2001
This book presents a planning process to ensure that libraries consider all of the issues necessary to comply with the Americans with Disabilities Act, designed to work in conjunction with an already existing library plan. Libraries that complete this process will: ensure that all parts of the larger plan are inclusive; develop objectives and…
Descriptors: Access to Information, Bibliographies, Disabilities, Interpersonal Communication
2001
This report presents information compiled by the World Intellectual Property Organization (WIPO) from nine fact-finding missions conducted by WIPO in 1998 and 1999 on the intellectual property (IP) needs and expectations of holders of traditional knowledge. The fact-finding missions (FFMs) were designed to enable WIPO to identify the IP needs and…
Descriptors: Foreign Countries, Information Services, Information Sources, Intellectual Property
American Library Association, Chicago, IL. Reference and User Services Association. – 1997
Programming effectively meets informational, educational, and recreational needs of adult library users, but often receives less attention than other services. This program planning guide demonstrates that adult programming is an essential library service appropriate for a wide variety of libraries, and provides practical assistance in planning…
Descriptors: Adult Programs, Adults, Libraries, Library Funding
Marchant, Maurice P. – 1994
This book discusses the motivations that cause adults to go to the public library. It is grouped into eight sections concerning: (1) the research methodology and results used to determine four motivators that were good predictors of library use; (2) the development of library research; (3) several characteristics of library users in terms of…
Descriptors: Adults, Comparative Analysis, Hypothesis Testing, Individual Characteristics
National Academy of Sciences - National Research Council, Washington, DC. Computer Science and Telecommunications Board. – 1999
In response to a request from the National Science Foundation, the Computer Science and Telecommunications Board of the National Research Council initiated a study in August 1997 to address the subject of information technology literacy. The intent of this report is to lay an intellectual framework for "fluency with information technology," or…
Descriptors: Computer Literacy, Educational Technology, Information Literacy, Information Sources
Otchere, Freda E. – 1992
This thesaurus identifies nearly 4,000 subject heading terms that pertain specifically to the 41 countries that make up Africa south of the Sahara. The process of identifying these terms began with a search through the "Library of Congress Subject Headings," followed by searches of other subject heading materials and bibliographic…
Descriptors: African Culture, African History, African Languages, African Studies
Bruce, Christine – 1997
This book examines the varying experiences of information literacy among higher educators and proposes a relational model of information literacy as an alternative to the behavioral model that dominates the education and research. The metaphor of an "information literacy wheel" is used to examine problems associated with the behavioral model and…
Descriptors: Educational Research, Higher Education, Information Literacy, Information Processing
Bessler, Joanne M. – 1994
This guide is built on librarianship training literature and customer service research from a variety of professions. It tells library managers how to identify and describe service ideals, to translate these ideals into realistic goals, and to lead new and experienced staff in fulfilling these service ideals. They are encouraged to focus the…
Descriptors: Librarians, Library Administration, Library Personnel, Library Planning
Shonrock, Diana D., Ed. – 1996
Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…
Descriptors: Data Collection, Evaluation Methods, Library Instruction, Library Planning
