Explains how users can find and access information resources available on the Internet. Highlights include network information centers (NICs); lists, both formal and informal; computer networking protocols, including international standards; electronic mail; remote log-in; and file transfer. (LRW)

Describes types of hearing impairments and discusses library equipment, materials, and programs for the hearing impaired. American Library Association guidelines for four areas of service to the hearing impaired are summarized: communications; resources; publicity and programs; and participation and staffing. Addresses for related organizations…

Identifies deficiencies in reference services offered by archives and examines factors preventing effective use of archival resources, including changing clientele, organization of collections based on the principle of provenance, and the uniqueness of archival collections. Suggestions for improving public service, including user studies and…

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

This manual was developed as part of a program to create an awareness of library services for older adults, dispel myths of aging, and generate innovative programming. The first section offers a profile of aging and presents facts on older Oklahomans, reading habits of older adults, developmental tasks of aging and middle age, information needs…

Discusses the professional liability of medical librarians and their employers in the delivery of information to physicians. Steps for librarians to take to protect themselves from professional liability and to insulate physicians and institutions from vicarious liability are suggested. (12 references) (MES)

Discusses the growth of the Internet and the attitudes of users toward advertising, provides examples of kinds of advertising used on electronic networks, and lists several companies that help advertisers use the Internet. Fifteen guidelines are suggested to help advertisers use the Internet in a reasonable and appropriate way. (Contains 11…

Discussion of the potential for academic libraries to provide improved opportunities for patrons with disabilities focuses on access to online information, including online catalogs, campuswide information systems, CD-ROM products, graphical user interfaces, and electronic documents. Other considerations include location of online resources,…

Intended for libraries contemplating the purchase of a bookmobile, this guide suggests evaluating the population it will serve and the programing that will be offered; collecting staff and public input; and having a consultant develop technical specifications, just as one would have an architect design a building. (four references) (LAE)

Argues that the key to a successful move to a new facility for a library is advance planning, and suggests practical ways to make a smooth library transition to a new or newly renovated space. (LAE)

Discussion of the need for Spanish-language materials in libraries considers outreach programs and other means of attracting Hispanic patrons, building a collection to meet the needs of various Spanish-speaking groups, and sources for Spanish-language books. (MES)

Like a table of contents in print material, a computer-presented menu presents information. It informs a user of the topics that are available. Some menus present information by categories and thus communicate the organization as well as the content of the program. In addition to providing information, menus serve as a selection and retrieval…

This manual from the PC Working Group of Rutgers University Libraries is designed to help computer users to use electronic mail through computer networks effectively. There are two sections: MAIL commands, and VAX commands. The MAIL commands section includes step by step instructions for addressing, sending files, reading files, replying,…

Discusses the need for intellectual honesty in using technology. Topics include intellectual property laws; ethics; indirect results of copying software and images; the need for institutional policy; and the provision of facilities and resources that encourage respect for policy. A sidebar provides "A Bill of Rights and Responsibilities for…

This booklet summarizes facts and statistics on community colleges in California. It describes the mission, enrollment, student costs, programs, services, degrees awarded and supporting revenue. Information is included on individual colleges and districts, student profiles, training opportunties, and a list of the top programs offered in the…