In order for patrons to make the wisest use of the library, they must be both computer and information-literate. Librarians are faced with the challenge of designing programs that fit the literacy needs of the community. Academic and school librarians may find that their users are mostly students who are familiar with computers, but need help with…

Discussion of the Internet highlights its use in libraries and the need to teach patrons what it can and cannot be used for. Topics include the number and variety of existing sources, vendor organization and reliability issues, speed, quality control and regulation issues, and permanence of sources. (LRW)

This new column describes Internet and provides a guide to its resources for new users. The hierarchical organization of Internet is explained; library applications including cataloging, bibliographic instruction, government documents, interlibrary loan, reference, and serials are described; access to Internet is explained; common problems are…

Discusses the development of networked information services from a user's perspective. Topics discussed include user education; the issue of access to, versus retrieval of, information; the role of the library, including education and training, bibliographic control, and electronic information services; and training and education for librarians.…

Because the library is not located within walking distance, librarians teach library instruction in the mediated computer classrooms of the College of Engineering at the University of Toledo. This article examines a pilot project linking information searching and introductory engineering; the use of OhioLink, a statewide information system; and…

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…