This article explores the historical relationships between libraries, policy, and politics in the United States. Far too often, policy and political discussions related to libraries have little historical context. While libraries have long viewed themselves as a pillar of democracy by supporting informed, educated, and engaged citizenry, political…

Critiques of hegemonic library classification structures and controlled vocabularies have a rich history in information studies. This project has pointed out the trouble with classification and cataloging decisions that are framed as objective and neutral but are always ideological and worked to correct bias in library structures. Viewing…

A number of academic, public, regional, and state libraries use WorldCat Local (WCL) as a resource location tool that enables users to search, find, and gain access to a range of print and electronic resources. This article describes a study undertaken to assess a Research I university's implementation of WCL. The study sought to understand the…

The impacts of the Internet on library services and information usage since the advent of the World Wide Web have been significant, changing patron expectations for libraries, the ways in which libraries can reach patrons, the amount of information available, the job requirements of librarians, and the roles that libraries can play in their…

In a comparative field study of ten libraries, we show how technological advances in electronic and digital resources have led to an onslaught of technology questions at the reference desk while prompting new and challenging work away from the desk. Libraries in our sample varied in their approaches to dealing with technological change, with…

This article reports the findings of a study exploring the nature and extent of research on diversity in library and information science (LIS) doctoral dissertations from 2000 to 2009. By systematically examining the last decade of dissertations in the field, this study is meant to reveal the levels of interest in diversity research among doctoral…

The "use" of library resources and services is frequently presented in library and information science (LIS) literature as a primitive concept: an idea that need not be defined when it is being measured as an operational variable in empirical research. This project considered representations of library "use" through the…

Librarians have long recognized the importance of privacy to intellectual freedom. As digital technology and its applications advance, however, efforts to protect privacy may become increasingly difficult. With some users behaving in ways that suggest they do not care about privacy and with powerful voices claiming that privacy is dead, librarians…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…

Place reminds us to tailor our professional work to the shifting concerns, and indeed the shifting criteria, of our shifting constituencies, rather than to a placeless professional vision of what librarianship, society, and literacy should be. Every place maker must make do, make sense, and make place in an environment that is technologically…

The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…

Public libraries have evolved into a primary source of Internet access in many communities, generating wide-ranging impacts in the communities that public libraries serve. Based on the findings of the 2007 Public Libraries and the Internet study, this article examines the ways in which the Internet access delivered by public libraries affects…

The purposes of the study were to explore the role of Canada's public libraries in developing the public's information literacy (IL) skills, to explore current IL training practices, and to explore the perspectives and IL experiences of individuals who visit public libraries to access the Internet. This article documents the second phase of a…

Discusses Wayne Wiegand's article that criticizes library and information science and its role in relations of power and knowledge, and suggests that the work of Antonio Gramsci can help understand how libraries and users are conditioned by history and politics. Considers Gramsci's Marxism; historical subjects and hegemony; and political strategy.…

The Mass-Observation Archive contains a large amount of evidence, stretching back to the 1930s, of the British public's daily lives and its attitudes to local, national, and international issues and events. The archive's data-collection method takes the form of essay-style contributions submitted from anonymous volunteer correspondents who write…