This paper investigates the relevance of electronic resources and improved access for effective distance learning and continuing education. The descriptive survey design was adopted for the study. The total population of the study comprises 7,125 registered students of the National Open University of Nigeria. A convenience sampling technique was…

Animated maps of the library stacks were integrated into the catalog interface at Pratt Institute and into the EBSCO Discovery Service interface at Illinois State University. The mapping feature was developed for optimal automation of the update process to enable a range of library personnel to update maps and call-number ranges. The development…

Several studies have researched the reasons and patterns for academic library users' interlibrary loan requests for materials already available at their college or university library. This study examines interlibrary loan statistics at the University of Delaware for four academic years to determine whether WorldCat Local impacts requests for…

Academic libraries customize, support, and provide access to myriad information systems, each with complex graphical user interfaces. The number of possible information entry points on an academic library Web site is both daunting to the end-user and consistently challenging to library Web site designers. Faced with the challenges inherent in…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to…

This focus group study explored library patrons' opinions about Texas A&M library's Web pages. Discusses information seeking behavior which indicated that patrons are confused when trying to navigate the Public Access Menu and suggests the need for a more intuitive interface. (Author/LRW)

This study develops and tests an instrument useful for evaluating the quality of academic library Web sites. Discusses criteria for print materials and human-computer interfaces; user-based perspectives; the use of factor analysis; a survey of library experts; testing reliability through analysis of variance; and regression models. (Contains 53…

Describes the methodology and results of the log analysis for the Alcohol Studies Database (ASDB), a domain-specific database supported by the Center of Alcohol Studies at Rutgers University Libraries. The objectives were to better understand user search behavior, to analyze failure rates, and to develop approaches for improving the user…

Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…

Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…

Describes the results of a study of academic libraries that was conducted to determine what influences users when choosing an online database to search. Highlights include quality content; intuitive interfaces; convenient access; recommendations from library instruction or instructors; and the availability of full text. (LRW)

Describes efforts by academic libraries in Virginia to increase resource sharing through new technological developments. Highlights include cooperative collection development; software designed for resource sharing; regional electronic resources centers; workstations; interfaces to connect online catalogs; patron-initiated interlibrary loans; and…