Concern about young families' ability to cope with rising food prices resulted in creating Spend Smart. Eat Smart (SSES), a website focused on budget-friendly nutrition information for limited resource audiences (LRA). SSES was redesigned using LRAs needs and preferences to increase use by LRAs. SSES usage increased after it was revised to…

Proper planning and assessment surveys of projects for academic library Web sites will not always be predictive of real world use, no matter how many responses they might receive. In this case, multiple-phase development, librarian focus groups, and patron surveys performed before implementation of such a project inaccurately overrated utility and…

User participation and its relationship to system success have been discussed in the information systems (IS) literature from many theoretical and practical perspectives. In reality, most of this discussion is grounded in empirical research that has yielded mixed results on the importance of user participation and its relationship to system…

Elicitations study during 40 mediated information retrieval (IR) interactions identified 1557 search intermediary elicitations within 15 purpose categories (requests for information on search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and users' knowledge and previous…

Presents a framework for modeling the content of information objects such as documents and video programs based on observation of how users interact with those objects in the course of information seeking and use. Identifies four categories of potentially observable user behaviors: examination, retention, reference, and annotation. (AEF)

Describes a series of user studies used to advance understanding of how people use electronic tables (E-tables) and inform the development of a Web-based statistical table browser for use by non-specialists. Results of needs assessment, prototype development, and user studies provide a foundation for understanding E-tables in general and guiding…

Discusses features of online public access catalogs: (1) demonstration of relationships between records; (2) provision of entry vocabularies; (3) arrangement of multiple entries on the screen; (4) provision of access points; (5) display of single records; and (6) division of catalogs into separate files or indexes. User studies and other research…

Presents a study of Archimedes as a HyperCard reference tool at the University of Michigan, and compares uses to similar projects. Results from studied points (i.e., system design and use statistics) support Archimedes: the system sees more use during reference hours when a librarian is unavailable, and user time is comparable to time spent with a…

Discussion of search strategy formulation focuses on a study at the University of North Carolina at Chapel Hill that analyzed how medical students developed and revised search strategies for microbiology database searches. Implications for future research on search behavior, for system interface design, and for end user training are suggested. (16…

Presents interview data from chemists at Cornell University (New York) who used an experimental electronic journal system. Highlights include a comparison of electronic journals and printed journals; characteristics of an ideal electronic system, including presentation of graphics and text, and its effects on user productivity; and implications…

Presents an Intelligent Negotiating Neural Network Design Model for solving the problem of poor information retrieval in subject searches of online catalogs. The purpose of the network, its architecture, and three different sessions of the user interface are described. Nineteen figures showing screens of the three sessions are appended. (Contains…

Results are reported from a study that investigated the extent to which academic library end users conducted multiple search sessions with online public access catalogs or CD-ROM databases at different stages of their information seeking related to a research project. Implications for training, retrieval systems design, and further research are…

Identifies problems that undergraduate searchers encountered in a search of the ERIC database on CD-ROM. Results of participant observation, questionnaires, and interviews are reported; a taxonomy of user problems is proposed that includes syntactic errors and semantic errors; and recommendations for menu selection systems, online help, and…