Descriptor
| Evaluation Methods | 3 |
| Users (Information) | 3 |
| Online Systems | 2 |
| Online Vendors | 2 |
| Academic Libraries | 1 |
| Accrediting Agencies | 1 |
| Change | 1 |
| Clearinghouses | 1 |
| Coding | 1 |
| Consumer Protection | 1 |
| Corporate Libraries | 1 |
| More ▼ | |
Source
| Library Trends | 1 |
Publication Type
| Speeches/Meeting Papers | 2 |
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
| Reports - Research | 1 |
Education Level
Audience
| Policymakers | 1 |
Location
| United Kingdom (Wales) | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedBrown-Woodson, Ina A. – Library Trends, 1998
Discusses the stages of transformation that occurred in AT&T's information services and how end-users participated in the process. Topics include moving from traditional to electronic services; users' needs and expectations; library staff; vendor partnerships for outsourced services; and evaluating service quality. (Author/LRW)
Descriptors: Change, Corporate Libraries, Electronic Libraries, Evaluation Methods
Rockman, Ilene F. – 1986
A national survey of 70 academic libraries was conducted in Fall 1985 to gain a greater understanding of how end-user search services are used, and to assist in their design and implementation. A 69% response rate was achieved. The objectives of the investigation were to gather information on the following factors: (1) types and formats of…
Descriptors: Academic Libraries, Evaluation Methods, Fees, Financial Support
Download full textArmstrong, C. J. – 1995
The Centre for Information Quality Management (CIQM) was set up by the Library Association and UK (United Kingdom) Online User Group to act as a clearinghouse to which database users may report problems relating to the quality of any aspect of a database being used. CIQM acts as an intermediary between the user and information provider in…
Descriptors: Accrediting Agencies, Clearinghouses, Coding, Consumer Protection
