Outreach programs remain essential in fostering the use of library collections and services. A review of one hundred seventy-four papers on academic library outreach from 2008 to January 2019 highlighted the popularity of these programs during this period as well as the identification of five themes. These themes point to the importance of library…

"Affective competence," managing the feelings and emotions that students encounter throughout the content creation/research process, is essential to academic success. Just as it is crucial for students to acquire core literacies, it is essential that they learn how to manage the anxieties and emotions that will emerge throughout all…

In January 2008, the Belk Library & Information Commons at Appalachian State University combined the Access Services staff members of the Circulation and Lower Level Service Desks with the Reference and Instruction team as part of a library-wide reorganization effort. The new team balanced what had been a staff-dominated Access Services team…

Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

School library media center scheduling, particularly the fixed versus flexible scheduling controversy, continues to be debated in spite of decades of advocacy for flexible scheduling. According to van Deusen (1999), flexible scheduling is "a plan wherein classes meet for instruction in the library resource center when they have a specific need…

The second of two articles on the acquisition and implementation of a large laserdisk service at Texas A&M University covers equipment and supplies, future plans, service, staffing, training of staff and patrons, and statistics. A floor plan, user instruction sheet, and news release are included. (MES)

The administrator of the library of the future will be concerned with costs of new services, while the scholar will see a knowledge explosion within his or her own lifetime. Librarians must help scholars stay informed of new developments in their respective disciplines and teach them new techniques to access materials. (CDD)

This package of materials presents ready-to-use forms that will help school library information specialists manage, promote, and assess their programs; increase the effectiveness of their program while reducing their workload; and help students develop information skills. The document consists of 117 reproducible loose-leaf forms, CD-ROM (for…

Discusses the results of four statewide studies on the impact of school library media programs on the academic achievement of public school students. Topics include roles of media specialists; teaching; information access and delivery; program administration; staff activities; media center use; and the availability of technology. (LRW)

Discussion of the cost effectiveness of searching online versus searching on CD-ROM highlights an example that compares costs for searching the ERIC database. Fixed costs and variable costs are described, labor costs are examined, implications for management are considered, and the effect of the number of databases and workstations is discussed.…

Describes factors in the current information searching environment that will affect collection emphasis, collector approaches, and user behaviors. Questions are raised about developing collections in an electronic era in terms of collection size, ownership considerations, content and selection practices, budgeting, and collection management.…

A workshop was held by the Office of Library staff at the University of Pittsburgh (Pennsylvania) for international college students, to assist them in making the transition to the American educational setting. The workshop also served to heighten the awareness of the library public service staff to the needs of the international students at the…

This resource guide briefly defines, describes, outlines, and exemplifies a program with the goal of reaching library employees and library users with a message that states the positive benefits of enhanced collection preservation, longevity, usability, and access. The guide is organized and arranged to enable a library to evaluate its current…

The primary areas of concern challenging Missouri's libraries as they move from the 20th to 21st century can be divided into three major themes and two sub-themes: current library services and operations; technology and information access; and leadership and funding; and training; and operation. Librarians and library clients are concerned about…

This paper presents the results of a four-year study conducted in primary and secondary schools from all sectors in two Australian states, Victoria and New South Wales. The study investigated the impact of inclusive schooling on the provision of library and information services to students with disabilities. Research questions were identified to…