This article describes the results of a systematic review of peer-reviewed, published research articles about "discovery layers," user-friendly interfaces or systems that provide single-search box access to library content. Focusing on articles in LISTA published 2009-2013, a set of 80 articles was coded for community of users, journal…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

While the traditional uses of InterLibrary Loan (ILL) can be cumbersome, much of the work is now done electronically. Google and WorldCat can tell patrons which libraries in their areas owns the the titles they want, but they cannot always tell patrons whether there is a copy on the shelf available for loan. Several ILS vendors and OCLC are…

The author investigates issues faced by academic research libraries in providing virtual reference services to unaffiliated users. These libraries generally welcome visitors who use on-site collections and reference services, but are these altruistic policies feasible in a virtual environment? This paper reviews the use of virtual reference…

Outlines a planned panel discussion on electronic books and DRM (Digital Rights Management). Highlights include publisher's choice of format to protect content; institutional needs; circulating library materials to authorized users; integrating the electronic collection with the rest of the collection; integrating DRM with current library…

Examines present trends as well as the past history of information technology as it affects libraries. Topics include library vision and the need for a redefinition of their role as information middlemen between vendors and consumers; effects of the World Wide Web; and electronic information. (LRW)

Discusses the theoretical frameworks and design considerations for an experimental electronic library system named Cybermagazine and considers the potential of multimedia approaches to information retrieval and delivery. Issues considered include current awareness services, user interface, database management, cataloging, and document delivery.…

Introduces the nine papers in a special issue focusing on progress toward digital libraries. Articles fall into three categories: history and activities about digital libraries (DL); understanding digital library users; and extending and integrating through digital libraries. (AEF)

Discusses the need to think of public libraries as businesses rather than as functions of society. Topics include keeping old customers and attracting new ones; taxes; competition from the private sector; the use of technology; training people to use technology; mission statements; library services; and marketing. (LRW)

Applies the anthropological concepts of culture shock and ethnocentricity to problems of computer and nonprint literacy in an electronic library. The role of librarians as agents of socialization is discussed, and the concept of education as a lengthy, ongoing process is considered. (Contains 12 references.) (LRW)

Proposes a new transitional budget model to help make libraries adept at and comfortable with change during the transition to an increasingly electronic knowledge environment, emphasizing staff education and training, new service opportunities, user responsiveness, teamwork, fiscal empowerment, and more effective management systems. (Contains nine…

Many futurists envision that the development of information technology will greatly impact the libraries of tomorrow. In response to this prediction, the Montgomery County (Maryland) Department of Public Libraries conducted a study of key trends and issues that the Montgomery County Public Libraries (MCPL) must consider if they are to remain a…

This paper presents the results of an empirical survey conducted in the winter of 1995-96 among 413 Danish Internet users (business people, higher education/research and students). Data from a recent Danish Mediacenter Internet survey (n=2981) are also included. Findings indicate that women tend to use the Internet to solve well-defined problems,…

Discusses the basic functions of library systems and their knowledge transfer role in modern societies. Four types of library systems that could arise from new technologies are identified: polymedia, electronic, digital, and virtual. Each of these systems is described, their distinguishing features identified, and their implications discussed.…

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of…