Despite high Electronic Health Record (EHR) system adoption rates by hospital and office-based practices, many users remain highly dissatisfied with the current state of EHRs. Sub-optimal EHR usability as a result of insufficient incorporation of User-Centered Design (UCD) approach during System Development Life Cycle process (SDLC) is considered…

Usability testing has become a routine way for many libraries to ensure that their Web presence is user-friendly and accessible. At the same time, popular subject guide creation systems, such as LibGuides, decentralize Web content creation and put authorship into the hands of librarians who may not be trained in user-centered design principles. At…

This dissertation, which comprises three independent essays, explores the dynamics of online user behavior and provides IS policy implications across three different applications. The first essay employs an econometric empirical analysis to examine the role of IT interventions on online users' gambling behavior, based on field data collected over…

This pilot study evaluated users' perceptions of the effectiveness of the VineUp platform to match mentors from a large United States manufacturing firm and mechanical engineering students in an honors program at a small private university. Four mentor/mentee pairs were surveyed and interviewed at the end of the nine-month program. Although the…

The use of evidence-based practices has become a focus in education since the No Child Left Behind Act of 2001 and the Individuals with Disabilities Education Act reauthorization of 2004 required using practices based on scientific research to improve student outcomes. Although many teachers may not have the time or expertise to evaluate the…

At the end of 2007, SirsiDynix introduced the first version of Symphony, its new flagship Integrated Library System (ILS). This article begins with a look at the evolution of Symphony, user reactions to Symphony, and Symphony's design and functionality. The authors, along with a team of librarians from various functional areas, have completed…

In late 2006, the National Library of Australia (NLA) implemented a trial Instant Messaging (IM) service that ran in parallel with the AskNow chat reference service for a six month period. The trial was a resounding success, proving both a demand for an IM service and the suitability of the medium for reference service provision in a collaborative…

How has GOOGLE shaped knowledge? How has it shaped those who use it? This article considers the impact of online knowledge upon the content of knowledge and upon the people who seek it and create it. The authors suggest that 1. Google-ization is reshaping knowledge. 2. Google-ization is changing how knowledge counts as important. 3. Google-ization…

In February 1991, OCLC tested its newly developed product--the FirstSearch Catalog. Designed distinctly for the end user, FirstSearch is an online computer system providing access to a variety of databases. By October 1991, the system was made commercially available to all OCLC member libraries. The Ohio State University served as a test site for…

Explores potential online media service access in light of motivational factors, existing media use level, home communication technology infrastructure and demographic attributes. Findings indicate perceived gratification expectation dimensions were strong predictors of likely online media service use. (Contains 64 references.) (AEF)

Describes how the Computer Database Advice Centre (CDAC) at Ealing College of Higher Education identifies potential user groups, assesses their information needs, and formulates demonstration seminars. Included is a preliminary evaluation of CDAC performance and usefulness, which is based on the demand for seminars and a user questionnaire. Costs…

Describes two conceptual teaching models that facilitate end users' interrogations of online information retrieval systems. These models represent the systems' internal structures and functional outcomes based on the users' experiential frameworks. (16 references) (Author/CLB)

Suggests an approach that organizations can take to provide centralized support services for quality assurance in end-user information systems, based on the experiences of a support group at Citicorp Mortgage, Inc. The functions of the support group include user education, software selection, and assistance in testing, implementation, and support…

Examines users' requirements from online vendors, both from the point of view of an inexperienced user and an experienced information specialist. Criteria that users look for are discussed, including available information, price structure, a trial period, service and user support, training, document delivery, consistency, quality, screen design,…

Using the financial industry as a context, this study addresses the issue of the classification of electronic bookmarks in a multi-user system by investigating the factors that influence how individuals develop categories for bookmarks and how they choose to classify bookmarks within those organizational categories. Sample participant…