A three-year study at the University of Alabama compared a traditional lecture method for teaching library research skills with a course-integrated, computer-enhanced approach by assessing each method's impact on the quality of bibliographies from engineering students' term papers. In four of the five semesters, no significant differences were…

Investigates the search behavior of CD-ROM database users in Zagreb (Croatia) libraries: one group needed a minimum of technical assistance, and the other was completely independent. Highlights include the use of questionnaires and transaction log analysis and the need for end-user education. The questionnaire and definitions of search process…

This survey of library patrons gathered data about training needs and methodologies for CD-ROM users. Data from 87 inexperienced CD-ROM users and 31 experienced users were analyzed. Patrons especially wanted training in search strategy, procedures, Boolean logic, and equipment. Females rated the importance of training higher than males, and…

Discusses trends in library reference services, focusing on the needs of the individual user. Highlights include the effects of CD-ROM; the growth of online systems; tiered reference service structures; roving reference librarians; going out to users; user studies; and bibliographic instruction. (LRW)

This article outlines an Educational Resources Information Center (ERIC) CD-ROM bibliographic instruction (BI) session at an academic library, which is intended to produce knowledgeable and competent ERIC searchers. The 1.5 hour lecture session includes: a basic introduction to the ERIC database; narrowing down a search topic; using the thesaurus…

Reports on the development, practice, and success of instructional methods for teaching CD-ROM use which were explored at the Wayne State University Library. Results of a preliminary survey designed to evaluate user reaction to CD-ROM products are presented. A copy of the questionnaire is appended. (MES)

This report discusses a workshop conducted by the library of San Jose State University to instruct eight students with learning disabilities (SLD) in the use of CD-ROM databases. The workshop contributors believed that CD-ROM databases could simplify research paper and homework assignments for such students. The 5-month workshop sought not only to…

The second of two articles on the acquisition and implementation of a large laserdisk service at Texas A&M University covers equipment and supplies, future plans, service, staffing, training of staff and patrons, and statistics. A floor plan, user instruction sheet, and news release are included. (MES)

Collecting statistical data about database usage by library patrons aids in the management of CD-ROM and database offerings, collection development, and evaluation of training programs. Two approaches to data collection are presented which should be used together: an automated or nonintrusive method which monitors search sessions while the…

Discusses results of interviews with reference librarians that were conducted to investigate the effects of electronic reference options such as CD-ROM and OPACs (Online Public Access Catalogs). The work environment is described; changes in library instruction are considered; and the changing nature of reference work is discussed, including users'…

This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for…

Considers the success and satisfaction of end users' searches on CD-ROM systems. Topics discussed include introductory training lessons; the selection of appropriate databases; search strategies; and implications for the role of library staff and for staffing patterns. Examples of end-user search techniques and common errors are included. (11…

Highlights the changes that have occurred from 1987-93 in database access systems. Topics addressed include types of databases, including CD-ROMs; enduser interface; database selection; database access management, including library instruction and use of primary literature; economic issues; database users; the search process; and improving…

Describes how the physical sciences library at Western Michigan University introduced a mathematical database on CD-ROM and trained patrons to conduct their own searches. The "Mathematical Reviews" database (entitled MathSci Disc) is described, and three types of training are discussed: informal demonstrations, self-instructional guides,…

Intended to provide a basic overview of the facilities and resources of the library on the Allentown Campus of Pennsylvania State University, this student workbook is designed to familiarize students with what is available to them in the library; to introduce them to skills likely to be used in varying degrees throughout life, regardless of what…