This Study Snapshot highlights key findings from a study on the effect of school report card design on usability, understanding, and satisfaction. The Every Student Succeeds Act requires state education agencies to produce school report cards that present information about school characteristics and performance in a user-friendly way. The District…

The "Effect of School Report Card Design on Usability, Understanding, and Satisfaction" study examined the District of Columbia Office of the State Superintendent of Education (OSSE) online school report card. The study assessed the effect of different designs on how easy the report cards are to use and understand, how easy it is to find…

Purpose: Online learning and the use of technology-based learning management systems (LMS) are on the rise in higher education. The purpose of this study is to explore how the frequent use of these LMS mediates the relationship between three types of learner interactions and student outcomes. Design/methodology/approach: This was an exploratory…

Digital contact tracing tools were developed to decrease the spread of COVID-19 by supplementing traditional manual methods. Although these tools have great potential, they were developed rather quickly resulting in tools with varying levels of success. The main issues with these tools are over privacy and who might have access to the information…

Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…

Academic libraries need to have a stronger understanding of how to best support multiracial college students. The purpose of this study was to learn if multiracial students viewed their academic library as a place that increased their sense of belonging. Through interviews and a focus group with multiracial undergraduate students at the University…

Sustainability is a fundamental requirement to ensure long-term viability of open educational resource (OER) initiatives. To afford technology upgrades and author costs, most of the existing initiatives are heavily reliant on continued funding; limiting OER models to invest in commissioned works. User-generated resources come as a solution to this…

The current study examines how student media in the United States utilize Twitter and if those media outlets are following best practices. A constructed-sample content analysis of 10 Twitter feeds over the course of four semesters was conducted. The findings show that student media are generally not following best practices with a wide range of…

"Student success" and the "user experience" are terms that have gained prominence in conversations around the ways in which academic libraries support and engage with their student populations. Ethnographic methods provide a unique opportunity to incorporate student voices into these conversations. This study reports on a…

Recent years have seen an emergence of social emotional computer games for individuals with Autism Spectrum Disorder (ASD). These games are heterogeneous in design with few underpinned by theoretically informed approaches to computer-based interventions. Guided by the serious game framework outlined by Whyte et al. (Journal of Autism and…

A better understanding of differences in the nature of human computer interaction (HCI) relating to GIS software can help with learning spatial concepts and spatial thinking skills. This motivates our study, which aims to create a standard measure of interaction with GIS software that can be used individually or along with existing measurement…

As a result of the worldwide dissemination of COVID-19, educational institutions across the globe, particularly those that serve students in the field of science, have been mandated to close their doors. Consequently, educators and students have increasingly relied on educational technology to obtain a diverse array of resources. This research…

Fierce competition has made innovation increasingly necessary for business success, and this has increased the importance of user-based innovation strategies like design thinking (DT). While many studies in technical and professional communication (TPC) have explored how DT can be used pedagogically, no studies have done this through investigating…

Metadiscourse guides how readers interact with a text and process the information they find. Because texts differ in purpose and audience, so do patterns of metadiscourse use. This research examines the patterns of metadiscourse use in topic-based writing, developed following a structured authoring method. The resulting writing is modular,…

According to the American Library Association (ALA), organizational sustainability requires social equity, and serving diverse populations is mandated in the ALA Library Bill of Rights and its Policy Manual on Diversity. Preparation to serve diverse and marginalized populations is a key ingredient in creating the type of resilient leaders needed…