Corporate knowledge becomes enterprise strategic resources for sustaining corporate competitiveness by transferring irreplaceable diversified knowledge among employees. One key challenge for enterprises is to ensure that employees mutually and effectively share knowledge. This study integrates a social exchange perspective to understand key…

This study aims to examine the effects on users of social and cultural activities organized in academic libraries. In the study, randomly selected users from academic libraries in Türkiye were surveyed and the data obtained were analyzed using a descriptive statistical method. The findings show that library activities have positive effects on the…

This study examines the influence of library service quality dimensions (i.e. service affect, information access, library as place, and personal control) on user satisfaction, as well as user satisfaction on user loyalty. Data were drawn from 349 library users from a public university library in Ghana. The hypothesized relationships were analyzed…

This paper compares website usability--specifically library users' understanding of library terms--for fifty-one original research studies between 2012-2021, with the findings of John Kupersmith's 2011 white paper "Library Terms That Users Understand." Studies reported approximately twice as many terms that users didn't understand than…

To support school librarians as they strive to develop learners who critically curate their own resources and include multiple perspectives, American Association of School Librarians (AASL) tasked a 2022 American Library Association (ALA) Emerging Leaders team with developing a guide for school librarians based on the Curate Shared Foundation in…

Informed by relationality and reciprocity, Indigenous librarians who teach play a key role in creating learning opportunities for students to gain information literacy (IL) skills and become better users and creators of information. Through unstructured interviews with seven Indigenous librarians, we find that Indigenous identity and ways of…

With the growth of digital media, learners are presented with multiple options to choose from when looking for resources to learn from. Learning that happens during searching for items to learn from is called Search-as-Learning (SaL). Recommender Systems (RS) can aid in SaL by reducing information overload and providing item suggestions. An…

Some products are not designed with people of color in mind. As more products are created with the implementation of technology, it is important that they are designed for the population at large including Black Indigenous People of Color (BIPOC) populations. User Experience Design (UXD) is the process employed by designers to create products…

Purpose: The rapid adoption of social media has resulted in a fundamental shift in the way communication and collaboration take place. While social media is recognized as an important marketing communication tool, it has become overlooked how social media marketing activities (user-generated and firm-generated content) influence brand equity…

This research explores lecturers' perceptions of digital libraries as a learning resource for the industrial era 4.0 that can be used anytime and anywhere to solve the low interest in developing lecturers because of the difficulty of accessing references to conventional libraries, which require lecturers to visit the library building. Data was…

Education is the most powerful weapon that can be used to change the world, whether in a developed or underdeveloped country. The present e-learning frameworks are changing rapidly with the change in technology and the need for education. However, one of the main problems is the unavailability of effective learning models and collaborative tools…

Interpreting and incorporating machine learning technology from a human perspective helps define the role of product designers in the era of artificial intelligence. With this background, this study developed a 7-week design course about machine learning-based product design. Subsequently, in Fall 2023, a class with seven undergraduate students…

This study explores how faculty across disciplines access and share scholarly serial content and what expectations they have for immediacy. The authors conducted twenty-five in-depth, semi-structured interviews with faculty of various ranks representing all Illinois State University (ISU) colleges. The findings, presented in the words of…

The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

Alongside climate change, democracy, and public health, digital disinformation and misinformation, or "digital dismisinfo," stands among the most pressing of global challenges. But how are societies responding to that challenge? Who are the key actors, what solutions do they propose or enact, and how does their work interact with that of…