This study aimed to understand the effects of a custom-developed, artificial intelligence-based, asynchronous remote invigilation system on the student user experience. The study was conducted over 3 years at a large Australian university, and findings demonstrate that familiarity with the system over time improved student attitudes towards remote…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

Seeking to better understand the longitudinal association between online usage of library-licensed content and short- and long-term student performance, we linked EZproxy logs to institutional university data to study how library usage impacts semester and cumulative GPAs. Panel linear mixed effects regression models indicate online library usage…

Phishing is a common social engineering attack aimed to steal personal information. Universities attract phishing attacks because: (1) they store employees and students sensitive data; (2) they save confidential documents; and (3) their infrastructures often lack security. In this paper, we showcase a phishing assessment at the University of…

Open educational resource (OER) as free teaching and learning materials can contribute to the collaborative design and development of teaching. To support higher education teachers in their work with teaching in general and OER in particular and to encourage their use of OER, it is necessary to pay attention to their needs and requirements. This…

Lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ+) lives use technology in many ways that are seldom examined. The problem to be addressed by this study is that computer science scholarship is failing to examine the end-user experiences and possible concerns regarding LGBTQ+ identities and their ICT and internet use. LGBTQ+…

Decisions to invest in human capital depend on people's time preferences. We show that differences in patience are closely related to substantial subnational differences in educational achievement, leading to new perspectives on longstanding within-country disparities. We use social-media data -- Facebook interests -- to construct novel regional…

This study was intended to find out whether social media could be a solution to improve personal financial literacy and ability. The authors examined the antecedents and consequences of using social media for personal finance with survey data from 359 individuals who used social media tools to view, learn, post, or ask for financial information or…

Purpose: This paper aims to examine the nature and sufficiency of descriptive information included in open datasets and the nature of comments and questions users write in relation to specific datasets. Open datasets are provided to facilitate civic engagement and government transparency. However, making the data available does not guarantee…

Research indicates that the end-user adoption rate of cloud computing (CC) resources in educational settings is lower than that of other industries in the United States. The qualitative case study investigated the factors affecting the laggard end-user adoption rates of CC resources at a community college using Rogers's diffusion of…

Using the 2011 and 2015 survey by the Reference and User Services Association Sharing and Transforming Access to Resources Section (RUSA STARS) of international interlibrary loans (ILL), the authors explore barriers to this method of meeting patrons' information needs. They evaluate international ILL in the context of developments in the…

As our society continues to evolve at an ever-increasing rate, our higher education institutions, and the services they provide, must keep pace with societal changes in order to ensure that those services stay current and relevant. This program evaluation examines one such service, the research consultation model in University Libraries at the…

Cybervetting, or the review of job applicants' social media accounts, is a common practice. This study investigates the use of a typology to increase students' self-awareness by asking them to assess their social media presence. The majority of Facebook users concluded they post content that is appropriate for potential employers, while most…

Labeling information is a precarious and risky enterprise. Catalogers have the task of fitting unique concepts within established and rigid language frameworks while also minimizing personal bias. The way information literacy librarians interact with labeled information also influences how users interact with information. Labeling moves beyond the…

This study investigated the graduate students' perceptions toward using cloud technology in their learning and how they use cloud technology in education. A qualitative case study was conducted to attain the study's objectives. The data was collected by interviewing a purposeful sample consisting of 10 participants, Ph.D. students in the…