While user experience (UX) and technical and professional communication (TPC) are intertwined, how UX is taught in TPC is highly variable. In this article, we report data from a study with TPC instructors who teach UX to identify patterns in approaches to teaching UX. We provide background on UX pedagogy, share methods including collecting data…

Understanding the people who use the digital products we build is essential to creating experiences that are useful, desired, and enjoyable. Personas are a tool often employed in educational settings and industry to build empathy for users. Using a concurrent mixed methods approach, this study sought to better understand how personas help to build…

Citation indices providing information on backward citation (BWC) and forward citation (FWC) links are essential for literature discovery, bibliographic analysis, and knowledge synthesis, especially when language barriers impede document identification. However, the suitability of citation indices varies. While some have been analyzed, the…

Before interacting with real users, developers must be proficient in human--computer interaction (HCI) so as not to exhaust user patience and availability. For that, substantial training and practice are required, but it is costly to create a variety of high-quality HCI training materials. In this context, chat generative pretrained transformer…

"Improving Open Access Discovery for Academic Library Users" examines strategies for making scholarly, peer-reviewed open access (OA) publications more discoverable for your library community. OCLC Research partnered with two Dutch library consortia--Universiteitsbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband…

Employability is key to libraries as they continue to diversify their services to include career services to meet the job seeking needs of community members. In fulfilling this crucial role, public libraries face challenges in providing career services for their community members. This dissertation probed and sought ways to continuously improve…

Fighting false information, propaganda, open lies, rumors, misinformation, and disinformation by attacking it directly and challenging it is the dominant strategy for dealing with false beliefs (Lazer et al., 2018; Maseri et al., 2020; Van Bavel et al., 2021), and it is an important one. Refuting falsity is crucial. At the same time, there are…

Impact assessment research has developed theory-based approaches to trace the societal impact of scientific research. Impact assessment typically starts from the perspective of a research investment, organization, or project. Research users, non-academic actors involved in knowledge production, translation, and application, are well represented in…

Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library…

This article aims to study and implement a deep learning algorithm-based information literacy assistance system for college students to solve the problems of insufficient personalization and untimely feedback in the existing information literacy education methods, so as to improve the information literacy level of college students. This article…

This study explores how undergraduate engineering students interacted with users, user proxies, and user information during engineering design curricular experiences at a Large Midwestern University. Such practices are essential to human-centered design, a prominent framework within engineering design curriculums. While human-centered design can…

Augmented reality (AR) has been incorporated into the educational context for years. Numerous studies have demonstrated the effectiveness of AR in different disciplines, learning styles, and learning environments. However, few studies have focused on the problem of generating AR applications in authentic educational contexts. In this study, an AR…

Sourcing information related to socio-scientific issues requires sophisticated literacies to read and evaluate conflicting accounts often signified by disagreement among experts, multiple solutions or misinformation. Much of the previous work exploring how young people approach conflicting information has tended to focus on students in the…

The landscape of workforce management has undergone a significant transformation, marked by a notable shift from the traditional framework of Human Resources (HR) to the contemporary concept of people operations. This shift represents a fundamental reimagining of the role of HR, emphasizing a more comprehensive and personalized approach to…

Background: Social media use continues to grow, and it offers an important way for adults with intellectual disabilities to feel socially included and to communicate with others. Aim: This study aimed to establish the state of knowledge about social media use among adults with intellectual disabilities, their experiences and its impact. Method: A…