This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…

A study was conducted at the University of Southern Mississippi School of Library Science to quantitatively determine whether courses adequately addressed program goals and objectives. Results showed that service goals and librarianship were reasonably addressed, but research and management goals were addressed in few courses. The statement of…

Argues that perception studies and ranking are lacking in validity and reliability because of small sample size, simplistic statistical analyses, and the evaluation of quality by educators. It is asserted that quality control is more valid when evaluated by the customers of education, i.e., the students. (11 references) (EA)

A study of library school faculty and academic library directors' perceptions of the educational quality of master's and doctoral programs in library and information science and of the professional contributions of library school faculties is reported. Perception rankings are compared to similar studies carried out in 1980 and 1986. (18…