GlobePort, a nationwide adult-care business, offers its employees health insurance benefits using a variety of vendors. Each vendor has different medical/dental/life insurance plans with different application formalities. Two years back, GlobePort found it difficult to support all of these variations and decided to pursue business process…

While firearm-related injuries are the leading cause of death among US children between 1-18, and account for nearly half of suicides among young people, public health experts continue to struggle in identifying efficacious mechanisms to reduce and prevent firearm access for children. Currently 4.8 million children live in a home with a loaded and…

Communicating in English is proved to be a difficult task for local people in many local communities in Thailand including Koh Kred Community in Nonthaburi Province. This paper reveals how Koh Kred Community's vendors were assisted to enhance their communication skills in English when interacting with foreign tourists or customers. The main…

This publication offers SEAs and LEAs steps for evaluating a Request for Proposal (RFP) that allows input from a wide range of participants and specific subject matter experts, permits flexibility and weighted scoring in appropriate areas and provides an objective and defensible process for determining the vendor finalist.

In late 2010, Chicago Public Schools (CPS) initiated a new safety program called the "Culture of Calm" initiative (CoC). Since 2010, CPS has focused resources on schools in order to improve school climate--particularly school safety. These resources were used, to a large extent, to hire vendors that provided services to teachers and…

Reports results of a United Kingdom-based mail survey of database users, CD-ROM producers, and hosts to assess trends and views concerning documentation in machine-readable form. Cost, convenience, and ease of use of print manuals are cited as reasons for the reluctance to switch to machine-readable documentation. Sample surveys are included.…

This paper explores the nature and extent of outsourcing by higher education institutions, benefits and challenges associated with outsourcing, and the implications of outsourcing for effective management. The principal investigator conducted a national study of outsourcing by four-year colleges and universities at two points in time, 1998-99 and…

Describes the results of a survey of public libraries in Connecticut that was conducted to identify the factors that influence library administrators' decision-making process regarding library automation. Discusses vendor selection, funding, and costs, and copies of the survey questionnaires are appended. (Author/LRW)

This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…

This report presents the results of a study of how emerging technologies can help educators deliver standards-based education to K-12 students. The first section of the report provides background on the new technology offerings and defines smart desktop systems. The second section lists critical questions for decisionmakers related to general…

Many librarians view procurement, with its myriad forms, procedures, and other organizational requirements, as a tedious or daunting challenge. This book simplifies the process, showing librarians how to successfully prepare a Request for Proposal (RFP) and make informed decisions when determining which vendors to use for purchasing library…