The self-service industry is thriving in the economic downturn. It is meeting increased acceptance by librarians and the public alike, and a new wave of innovations is close behind, according to an informal survey of some leading vendors. Whether the technology creates new points of service outside of the library--like a kiosk--or enhances what…

On May 10, 1968, the Cannes Film Festival shuddered to a stop when filmmakers including Jean-Luc Godard and Francois Truffaut rushed the stage at the Palais des Festivals to protest French New Waver Henri Langlois's removal from his post as president of the National Cinematheque Francaise. Also that month, in that same spirit of film lovers'…

Bill Schickling has spent a good chunk of his professional life at what is now Polaris Library Systems, shaping both the older Galaxy system and the newer Polaris integrated library system (ILS). When he joined the company as a programmer in 1987, it was still part of Gaylord, known mostly for its furniture and supplies division. Schickling was…

This article describes the opportunities out of the 2007 turmoil precipitated by the dramatic shifts that redefined the industry in 2006. The turmoil made companies that avoided major business transitions more attractive and sparked explosive interest in open source alternatives. Some companies held a steady course and benefited from the fallout.…

In a year where the general economy presented enormous challenges, libraries continued to make investments in automation, especially in products that help improve what and how they deliver to their end users. Access to electronic content remains a key driver. In response to anticipated needs for new approaches to library automation, many companies…

This article presents an interview with Patrick Sommers, president of reference/information publisher "Gale" (part of Cengage Learning). Sommers took the helm in October 2007, after running system vendor Sirsi beginning in 2001 and engineering both the 2005 merger with Dynix and the 2007 sale of the newly created SirsiDynix to Vista Equity…

With the pileup of responsibilities that range from programming to outreach to web management, more and more librarians are finding vendor-based book selection enticing. Most librarians see vendor-based selection as an option to relieve the pressure and still provide good collections to their patrons. However, using vendors to help facilitate…

Many librarians who went to the ALA Midwinter Meeting in San Diego last month did not find anything at the exhibits either, frequently because they did not take a serious look at them or talk to any of the vendors there. Sure, they may have attended the All-Conference Reception Friday night, but most never returned. Yet, they found the time to sit…

From the ascendance of the reference database and web sites offering endless opportunities for cyber-promotion to the crowds swarming through the doors to avail themselves of new computers, the Internet has transformed the way public libraries do business. That is not news. What is exciting, though, is how the Internet continues to change public…

The most elemental identifier of a book is the international standard book number (ISBN). It allows publishers, booksellers, and libraries to label works in a consistent way and to distinguish not only among different titles but also among different versions of the same title, such as newer editions, various bindings, audio products, and…

The Public Library Association (PLA) Conference, Seattle, February 24?28, relieved much of the sting felt by vendors who had exhibited at the American Library Association (ALA) Midwinter Meeting in San Diego (InfoTech, LJ 2/15/04 , p. 27ff.). In stark contrast to ALA, which suffered from some of the slowest floor traffic in recent memory,…

The author of this article shares her opinions and feelings on attending the American Library Association (ALA) Conference. She admits that she hates going to the exhibits. In this article, the author shares a list of hints to make exhibit time more productive.

BookExpo America (BEA) had some extra zing this year, especially for librarians. A record 1800 library professionals preregistered for the book fair in Chicago, June 3-6, a leap beyond the 750 last year in Los Angeles. They found an industry that has shaken off post-9/11 doldrums. Bill Clinton's keynote to kick off the show and promote My Life…

The resurgence of interest in e-books, who uses them, and where the technology is headed were among the issues discussed March 16 at the eBooks in the Public Library Conference in New York, sponsored by the Open eBook Forum (OeBF). Roughly 200 librarians, publishers, and vendors braved a winter squall to share their expertise and experiences.…

Do vendor reps provide librarians with the information they need in the way they need it? Do vendors feel they are communicating effectively with their librarian clients? A recent survey of North American and European academic librarians commissioned by Jim McGinty, vice chair of Cambridge Information Group, and carried out by consultants David…