Discusses usage data that vendors should share with their information provider subscribers as well as additional helpful tools vendors could develop. Highlights include increased competition; integration of advanced technology; information literacy; examples from OneSource Information Services, Inc.; and an analysis of vendor usage statistics at…

Explains Web search agents as tools that apply intelligent agent software technology for the purpose of automating, improving, and speeding up online search operations. Topics include intelligent desktop agents; search agent marketplace; comparing Web search agents; subjective evaluations; and use by researchers. (LRW)

Discusses content management software, which provides a platform for managing the creation, review, filtering, updating, distribution, and storage of structured and unstructured content. Topics include intranets and extranets; vendor selection; comparing vendor approaches; scoping studies; fees; project management; documentation; roll-out…

Presents methods to gain management support for information resource center projects. Topics include: expressing expected results; and understanding the project in terms of business and organizational objectives, competitors' actions, internal needs, external conditions, customer needs, vendor support, and colleagues' experiences. (LRW)

Defines data mining and the three categories of data mining models: classification, clustering, and associations and sequencing. Discusses how specific text mining, knowledge management, and search engine vendors are developing products that will take the Web to the next level. (AEF)

Reviews the development of personal computers and how computer components have changed in price and value. Highlights include disk drives; keyboards; displays; memory; color graphics; modems; CPU (central processing unit); storage; direct mail vendors; and future possibilities. (LRW)

Tom Corddry, Microsoft Corporation's Creative Director for the Consumer Division, is interviewed about the Microsoft Home line of products and the development of related CD-ROM and multimedia products. Reasons for Microsoft's entry into the content market and its challenges, the market's future, and the company's interest in developing online…